Reviews
Write a reviewGreat service
Rental car was reserved but fell through day of service. Greatly appreciate staff picking up and dropping off my car from my house to allow me to complete my other responsibilities for the day without additional stress
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Estee, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Subaru. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Ryan Coe, GM, rcoe@foxmotors.com
Friendly and kind service
The employee who handled my vehicle was wonderful. Caroline was very kind and tried to hurry the process along as I was waiting with a toddler.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rachel, it’s great to know that Caroline provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Ryan Coe, GM, rcoe@foxmotors.com
Great service
Very responsive and nice, answered all my questions and service was fast and painless. I was in and out in a day and nobody tried to get me to buy anything I didn’t need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Tucker. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Subaru, we value our customers and we look forward to seeing you down the road. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great service, clean facilities
The garage was clean. The waiting area for customers was roomy and clean. The customer service was great. Mechanics were efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Carol. Best, Ryan Coe, GM, rcoe@foxmotors.com
Helped figure out a problem
After getting service my CarPlay was not working. Pulled back in and service worked through the problem for me. Turned out to be a faulty plug cord I was using. Happy they helped me figure it out. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dawn, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great service
Was able to make an appointment for the same afternoon. Friendly and helpful employee greeted us, escorted us to the waiting area and kept us informed during the repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dennis, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Subaru. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Ryan Coe, GM, rcoe@foxmotors.com
Great experience
I appreciate the great customer service that Ben provides. In and out quick and thorough. Bob the shuttle driver is always great too and that service is a great feature.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stacia, we are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Fox Subaru, we value our customers and we look forward to seeing you on your next visit. Best, Ryan Coe, GM, rcoe@foxmotors.com
Fox Subaru Crosstrek Repair Experience
Mercedes was very friendly, knowledgeable and accommodating. Got a brand new '24 Outback for a loaner waiting for my repairs. Communication was great and very informative and gave me my history on my repairs and future recommendations of service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Olet, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great service
Good status reports on progress being made in our vehicle’s repairs. Our customer rep, Mercedes, was a rock star. A+ all around experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steven, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Ryan Coe, GM, rcoe@foxmotors.com
Fox Subaru - feel like a VIP
Personalized service, being greeted and then shown to the waiting area - coffee & snacks! They do a great job making you feel like an important customer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team, Kelly! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Ryan Coe, GM, rcoe@foxmotors.com