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Fox Subaru Grand Rapids

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3,337 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3,337 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fox Subaru Grand Rapids from DealerRater.

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Great Service

The staff was very friendly and worked to get me a car the same day I came in. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Our new subaru

Excellent sales person, very friendly and helpful. Thanks Nick Swanson, we really appreciate your help in trying all the different models

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fox Subaru - Forester Sport Purchase

The initial test drive appointment was very streamlined and focused on getting me behind the wheel to start the experience of operating the vehicle. Any sales pitches or tactics were saved to the end, allowing me to get a chance to get a feel for the car on my own and with my family to get their thoughts as well. When I was ready to move forward with acquiring the vehicle, My specialist and their team moved fast to get all the pieces in order and ready for me, allowing me to notify of my intentions to acquire on a Sunday and the vehicle was mine on Monday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Many SUV Options

Joe was knowledgeable and helped me shift through the SUV options (CrossTek, Forester & Outback). I chose the Outback and am pleased with it's drive-ability so far. Everyone else was friendly and service-oriented as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience, great work

The dealership is top notch! JP was awesome! He made me feel like a friend and not just a sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Relaxed yet attentive sales environment. Easygoing and not pushy at all when it came to making a deal on a new vehicle. They listened to what I wanted and didn't try to push any additional costs.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

The experience of buying my first car was great! It was informative and low pressure, while supporting me every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First Subaru Experience

I was able to work with a Fox Chevrolet sales person that I had a working relationship with from past vehicle purchases and that made the experience very comfortable for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience, first time new car buyer

Great experience working with Andrew. Got to test drive a couple cars and learn some of the features while he was in the car. Everyone was friendly and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Care

Very professional and easy to work with. The employees are very knowledgeable and willing to work with you on whatever your car is in need of. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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