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Friendship Ford of Lenoir

(92 reviews)
Visit Friendship Ford of Lenoir
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–6:00pm
Tuesday 8:30am–7:00pm 8:00am–6:00pm
Wednesday 8:30am–7:00pm 8:00am–6:00pm
Thursday 8:30am–7:00pm 8:00am–6:00pm
Friday 8:30am–7:00pm 8:00am–6:00pm
Saturday 8:30am–7:00pm 8:30am–2:00pm
Sunday Closed Closed

Reviews

(92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wonderful experience for a first time buyer

We looked at a few different places when I started looking for a car and some hounded me with texts, calls, emails, even calling my place of work to try to get me back to the lot. King Ford, however, listened to what I was looking for and provided information without pushing a vehicle on me. I love my new Focus and couldn't be happier about working with Nate. Would definitely recommend them to others and will be taking the SO back to look at a car there soon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

The best experience at any car dealership. All the staff are friendly & knowledgable. We did not feel pressured to buy anything, but we did. Because the trade price was fair and reasonable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ray, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

Mr. Arnold

Sales Representative was not pushy! He answered all of my questions. He showed me several vehicles, and explained the features and benefits. The rest of the staff was very friendly. I was offered something too drink. I didn't buy, but will be back too by a new vehicle from them in about a month!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Detailing Service

King Ford offered me a free detailing of my vehicle because I was dissatisfied when I had taken it to them earlier for repairs. The detailing was satisfactory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate you taking the time to leave us feedback on your visit. Safe travels!

Car recall

Friendly staff who really seemed to care about my problems, and got me in and out as quick as they could.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Taylor, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

Nice experience

I would like to thank Nate Johnson and the King Ford dealership for making my purchase of a 150 Ford truck great. I will be back to buy another car or truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lonnnng Day!!!

I received this review before I got my car back after taking it in for repairs. Can you believe that? I left it at 9:30, it?s now 3:44 and I still don?t have my car back!! Can?t rate quality of repairs for that reason.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Believer

Nate the salesman assigned to me was very kind and courteous. He answered all my questions very professionally. My experience at King was pleasant and came away with the type vehicle was shopping for. I would highly recommend the King dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dwayne, thank you for your wonderful response to the quality of service our Staff provides! We know you will love your new car! Please let us know if there is ever anything else we can do for you! Safe travels!

Happy

Blue Kelly is the BEST in the business! Call her and I can guarantee she'll go over and beyond to meet all your automotive needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your feedback of our Staff's outstanding service! We'll be sure to pass your feedback on to Blue. Thanks again for your business! Take care!

Purchased a trade in Luxury car

Drove 4 hours to purchase a luxury car which came in as a trade in. Placed $1000 deposit to hold the car. Chris Bradley was excellent work with and per my request has the car checked out at another dealer (I paid the fee). Excellent dealership for purchase experience. Ended up buying the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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