Reviews
Smooth sailing...
Working with Amanda Wade on the purchase of our "new to us" Toyota Highlander was by far the best experience we have ever had when purchasing a vehicle. We knew what we wanted and she helped us get it, and the process went very quick. We were waiting on an insurance check to pay for the SUV and they were very patient and great to work with. I wouldn't hesitate to work with Amanda on all future purchases!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
AnEm0508, Thank you so very much for taking the time to review your experience at our dealership and also with Amanda! We are so happy to hear everything went well. We hope you enjoy your new Highlander for many years to come. We look forward to serving your automotive needs in the future. Thanks again, Expressway Dodge Chrysler Jeep RAM
Service after sale is invisible.
After purchasing a new jeep, we had the dealer install leather interior before pickup. Wrong leather installed. Seat was broken during install. After days of trying to get them to return a phone call, I was finally told that I needed to contact the shop they had hired to do the leather install. After the general manager promised he would call me at a very specific time the next day ( he never called) I got the vehicle back to have seat repaired. Seat broke first time reclining. More calling and more un returned phone calls. I pointed out a paint defect on the vehicle before we left the dealer with it. They took a picture and said it was denied by Chrysler for repair. 10 months later, here I am with horrible paint, still a broken seat, and STILL trying to get them to return calls as I return to trying to get this jeep fixed... Service after the sale is in a ranking of horrible that I have never heard of before. Please do not buy from this dealer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I did in fact respond to them privately.
Jeepowner1234, We apologize for your unpleasant experience dealing with our dealership. We understand there were a series of very bad communication errors and problems with your aftermarket leather installation. Our customer specialist has been in contact with you via phone to discuss your vehicle. Thank you, Expressway Dodge Chrysler Jeep RAM
Friendly professional service
We went in to expressway and knew what we wanted to look at and Terrance made it easy for us to get a test drive right away. We decided we wanted the van but didn't have the time to do all the paperwork that night, so Terrance let us put a deposit down and set up for a time to come back a few days later that fit my wife and my own busy schedule to do the necessary paperwork. We love the van and the excellent service we received...thanks Expressway Dodge!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bigrye40, Thank you so very much for your great review!! We are so very happy that everything went well with your new van purchase and that you were so pleased with Terrance Southerland, one of our great sales consultants!! Thanks for taking the time to review your experience. We wish you many years of great driving in your new van. Thanks again, Expressway Dodge Chrysler Jeep RAM
Terrence is great
Terrence was patient with me and very helpful in making my decision. He is a great salesman and I'd refer him to anyone. Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Laheezd, Thank you so much for your great review. We are so very pleased that your experience at our store and with Terrence was good! We hope you have many miles of pleasurable driving with your new vehicle. We look forward to seeing you again for future automotive needs. Thanks again, Expressway Dodge Chrysler Jeep RAM
Amanda Wade is awesome
I don't know about anybody else that works there but Amanda was just wonderful. By gal loves her new car and we couldnt be any happier. I will be returning to get a second vehicle from her.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Eschae84, Thank you so very much for taking the time to review your experience at our store, as well as with Amanda Wade, one of our sales consultants! Amanda does indeed work hard for her customers and we are so very pleased that you were both happy with your purchase! We look forward to seeing you again when you are ready to purchase another vehicle!! Thank you again, Expressway Dodge Chrysler Jeep RAM
Great Experience!
We are 100% satisfied with our experience in purchasing our first new vehicle! The service was excellent, and Rohi did everything he could to help us and get us in the vehicle we wanted! Thank you! Definitely recommend this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Jennifer, Thank you so very much for taking the time to review your experience at our dealership and with your sales consultant, Rohi! We are very happy Rohi was able to get you what you wanted in your new vehicle. We look forward to seeing you in the future for your automotive needs. Enjoy your new vehicle!! Thank you again, Expressway Dodge Chrysler Jeep RAM
Trade in & purchased used vehicle
Ed Goebel & Tim Brumitt worked every day to look for the perfect car for me. I was very picky about details and price and they both kept me updated everyday through text and email to tell me how my dream car hunt was coming along. I got a great price for my trade in and my new purchase! I would recommend them to anybody!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Megan, Thank you so very much for taking the time to give a review of your car buying experience at our store. We are so very pleased that both Ed and Tim worked hard to take care of your needs and find you the perfect vehicle!! We hope to see you in the future for your automotive needs. Thank you again, Expressway Dodge Chrysler Jeep RAM
Great new ride
Great people knowledgeable they will find the vehicle for you clean environment they will even go to Mt Vernonia to get you a vehicle. Thanks for your service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Clmcdan, Thank you so very much for taking the time to leave a review of your experience at our dealership. We are so very pleased everything went well and you are happy with your purchase! We hope you have many years of pleasurable driving in your new vehicle!! Thank you again, Expressway Dodge Chrysler Jeep RAM
Friendly, no pressure.
The website made it easy to find what I was looking for. They had the truck ready for me when I got there and he handed me the key. I went for a nice long drive over various roads in the area to get to know the truck. When I got back, he had numbers ready for me. A little negotiating and we were good to go. There was no pressure to buy the extras that I didn't want.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Truckin Steve!! Thank you so very much for taking the time to review your experience with our dealership and most of all with our sales consultant, Terrence Sutherland! We are so very happy to hear everything went well. We wish you many years of pleasurable driving in your new TRUCK!! Thanks again, Expressway Dodge Chrysler Jeep RAM
Excellent Care
We had a wonderful buying experience. Our salesman, Terrence Sutherland, worked hard to get us the best deal. The entire staff was knowledgeable and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
BeckRanG, We cannot thank you enough for taking the time to review your experience at our store! We are so happy you were pleased with Terrence and the rest of our staff. We hope you have many years of pleasurable driving with your new vehicle and we hope we can help you in the future with your automotive needs! Thank you again, Expressway Dodge Chrysler Jeep RAM