Reviews
Pleasant experience
Miles was a terrific salesman; patient, thorough, and provided or quickly sought answers to every question we had. Our purchase was seamless and the agreed upon repair of the purchased vehicle was completed very quickly. We highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That is so awesome to hear, thank you! Miles is great, we are so glad he made your experience awesome! -Expressway
Service and follow through
We came 1500 miles to buy our fifth car/truck from Eddie at Expressway. Eddie and Jon Michael are the best at detail and follow through. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, 5th car, how awesome! It means so much that you have been with us for such a long time, thank you for your dedication and trust in our complex. We look forward to seeing you again in the future! -Expressway
Excellent service!
Great service, not pushy and very helpful with all questions and concerns. Would definitely recommend to anyone searching for a new or used vehicle. Was worth driving two hours to make the deal!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review! We are so glad your experience was a good one, and thank you so much for coming to see us, we are so happy it was worth the drive! -Expressway
Service dept
Service dept did an awesome job and the new service facility is great. Don't care for tactics of sales dept but the service dept is good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for checking out the new service department; we are so proud of everything about it! Please come see us again! -Expressway
Don't use service or club department
I had a bad experience at the club center and never at the service until today had 9:00 am appointment sat 1 and a half hours before I said something then they took my van in then John told me I didn't have extended warranty until I proved it then told me price 234 dollars then found out I was right price went to 181 dollars then didn't tell cashier about warranty she tried to make me pay all of it.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Earl, We sincerely apologize for what you went through having your vehicle repaired at our Service Center. We have spoken with all the parties involved in this situation and made sure they improve their processes so none of our customers have to experience this again - as you did! Again, we are very sorry and thank you for the input. Expressway Dodge Chrysler Jeep RAM
Very disappointed
Wouldn’t recommend this place to my worst enemy.. usually when a business screws up they fix it ...not these guys ... tried to make me pay 3,000 more because they gave me wrong vehicle somehow so I had paperwork to another vehicle then what I had in my garage .. needless to say won’t be dealing with this mess ever again
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
This review was responded to in March, but somehow it never posted. There was definitely a mistake made on this new car purchase by a new sales consultant. The worst mistake that can be made - negotiations and price agreed upon on one vehicle and the wrong car delivered to the customer. Expressway management apologized extensively and did offer concessions but an agreement could not be reached. So we did try to fix our mistake, The sales consultant delivered a vehicle that was $3,000 more than the one that was purchased. Again, Expressway does apologize sincerely, but unfortunately sometimes human errors occur.
New truck
It’s great Truck an Mike an Matt are awesome. I would definitely recommend this dealership to anyone looking for a great experience. Ask for Matt Pfingston or Mike Simpson they are the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the review, Cory! We will pass on your kind words to Matt, he will really appreciate it! -Expressway
Very Good
Our dealer was Clark Tillman. He worked very hard to get the deal and car we wanted. Would highly recommend. Very friendly and happy with our vehicle and experience. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to hear that! Thank you for choosing Expressway, congratulations on your vehicle purchase! -Expressway
Great very friendly and explained everthing well
Very helpful took care of what I wanted went xtra mile got cleaned and full tank didnt rush me or try sell me something else good salesman and had it brought from your other dealership in my Vernon do i didnt have to go out there after worki g all day
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That is awesome to hear, thank you so much! We are so glad you had a great experience, please come see us again if you are ever looking for another vehicle! -Expressway
New vehicle
We had an amazing experience with expressway credit connection. Our sales agents was super helpful and got us through it. We will continue to go to them with any vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Stevie! We are so happy you had a great experience, Credit Connection really works hard to make sure all of their guests get what they want and need! -Expressway