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Expressway Dodge Chrysler Jeep Ram

(1,212 reviews)
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(1,212 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Expressway Dodge Chrysler Jeep Ram from DealerRater.

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Awesome experience

Everyone was super friendly I highly recommend. Ask for Terrence he's an awesome dude! He'll hook you up with a great car. They did awesome making me happy and getting everything I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Noah_Smith9191, Thank you for the wonderful review! We are so happy that Terrence was so helpful to you, and we sure hope to see you again! Thank you so much! Expressway Dodge Chrysler Jeep RAM

The best

Easy very fast he knows just what to do.you have right PERSON at the right place. When need another jeep I will seek him out first. MS TERRENCE SUTHERLAND YOUR ARE THE GREATEST TO MY WIFE RUNNING BACK AND FORTH TO THE CAR WITH BOTH ARE GRAND KIDS STILL ASLEEP SIGNING PAPPER.THANKS A LOT. THE WILSON'S 1-27-2017 we will be back thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bugs, Thank you for the wonderful review! We are so happy to hear that Terrence was so helpful to you and that everything went so smoothly. We look forward to seeing you back again! Thank you, Expressway Dodge Chrysler Jeep RAM

Overall great experience

Everyone was very patient considering we had 3 small, energetic kiddos with us. I on the other hand was losing my mind. And they made me rest assure that they weren't a bother

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Michelle Dick, Thank you for the wonderful, honest review. Kids are never trouble. We are glad that we could help make you and yours comfortable throughout the process. Thank you for choosing Expressway, and please come again! Thank you, Expressway Dodge Chrysler Jeep RAM

Good service, fair prices, easy to schedule needed service.

The dealership met all my expectations and made the experience pleasant. There were no surprises, the work was done in a very reasonable amount of time at a fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Simp1005, We are so happy to hear that you had such a pleasant experience at our store! We appreciate your great review, and we hope to see you back again. Thank you! Expressway Dodge Chrysler Jeep RAM

Good experience

Had an overall good experience. Was willing to work with me to get a deal. Everyone was friendly and the finance officer was easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

JayDee, Thank you for taking the time to share your experience with us. We are very happy to hear that your experience was good. We look forward to seeing you again! Thank you, Expressway Dodge Chrysler Jeep RAM

Did as promised

they analyzed the problem, gave me an estimate, Zack kept me informed, and they fixed it at the estimated price. I’d take any of my cars back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lw134, Thank you for taking the time to share your experience with us. We are so happy that everything went smoothly and that Zack was able to help you out throughout the whole process. Thank you for choosing Expressway, and we hope to see you again! Thank you, Expressway Dodge Chrysler Jeep RAM

I was given incorrect information during sale of my jeep.

I was told that my first 3 oil changes were free. Of course when I went to have oil changed it was not true. Of course the salesma DarionSanders was no longer with Expressway so I could not prove he said it. I finally discovered that the navigation he promised me was in fact available....for 600 more dollars. I know it seems petty but I trusted him. The touch up paint he was mailing me never arrived. Next yime I shop for a vehicle I will be more careful who to trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

We are very sorry your experience was far less than satisfactory. We have tried to communicate with you privately to get more details of your transaction, but have had no response. Please feel free to contact one of our sales managers at 812-471-2000 to discuss your purchase or please respond to our email Thank you Expressway Dodge Chrysler Jeep RAM

Sales

Our salesman, Miles Anderson, was very friendly and helpful. He listened to our needs and worked with us to get what we wanted. We were very pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Zanta, We are so happy that Miles could help you out and get the right vehicle for you. Thank you for taking the time to share your experience, your feedback is very important to us! Thank you for choosing Expressway. Thanks again, Expressway Dodge Chrysler Jeep RAM

Positive

Miles was a wonderful salesman. Had the car we wanted to see ready for our test drive; patiently explained the money part of the deal; made sure we had a happy experience. Only advice I have—work at making the whole process move faster so once you, the dealership, have made the sale don’t make your customer have to sit around and wait for a long period of time.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Satisfied customer, We are so glad to hear that Miles helped get you in the car you wanted and that he could help make the whole process go as smoothly as possible. Thank you for choosing Expressway, and we hope you love your new car! Thank you, Expressway Dodge Chrysler Jeep RAM

Everything was awesome

Rohi Fentress,Willie Ligon, James Willis helped us in every aspect & got us the truck we wanted thank you guys for everything !! When we buy another vehicle we will definitely come to you guys thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Shanna Fidler, We are so happy to hear that you had a great experience with us, and we are so glad that Rohi, Willie, and James were very helpful to you throughout the whole process. Thank you for choosing Expressway, and we hope you love your new truck! Thank you, Expressway Dodge Chrysler Jeep RAM