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Basswood Chrysler Dodge Jeep Ram

(169 reviews)
Visit Basswood Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
New (256) 273-0012 (256) 273-0012
Used (256) 273-4389 (256) 273-4389
Service (256) 273-0064 (256) 273-0064

Reviews

(169 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Basswood Chrysler Dodge Jeep Ram from DealerRater.

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Easy to work with, played no games and put together a

Easy to work with, played no games and put together a fair deal for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great group of folks to work with , Felt like I was

Great group of folks to work with , Felt like I was dealing with friends ended up being 2 vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The BEST experience buying vehicle

This was the best experience buying a vehicle I have EVER had!!! Rubi was great,very friendly and transparent. She was very helpful in the decision making process not like most places where they just want to put you in something and get you gone. She really cared about getting me in vehicle that was right for me. She even came in on her day off. I would recommend Basswood and Rubi to every .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Hands down the best experience I have ever had with a

Hands down the best experience I have ever had with a dealership. I called and they went to bat to get me financed. They even stayed extra late to make sure I drovev off the lot in my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My salesperson was Ms.

My salesperson was Ms. Rubi she was absolutely amazing… Even though she had other people she was trying to help but she made sure I was going to drive out of there with a car i liked and i did just that.. Thank you Rubi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They try there hardest to get you in to a vehicle in one

They try there hardest to get you in to a vehicle in one day and about 4.5 hours they put my dad and my 20 year brother into two vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We did have a gentleman call and help us with the

We did have a gentleman call and help us with the problem. It was just a misunderstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very nice and helpful staff all throughout this

Very nice and helpful staff all throughout this dealership! Very pleased with everyone involved in my vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Heather, Josh and Conway are very good at making

Heather, Josh and Conway are very good at making customers feel welcome and do the best they can do to get you in the vehicle you want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Basswood is a great place to buy a car .

Basswood is a great place to buy a car . Their staff is great to work with and they have a great friendly staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.