Reviews
Friendly and honest service department.
Friendly and honest service department. Have been treated well every visit. Have not been pressured into unneeded services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Gathermichelle. That's wonderful to hear! A friendly and honest service is what we aim for at Lawton Kia, and it's great to know you've consistently experienced just that. Your trust means a lot to us—thank you for your ongoing support!
Quick, friendly and professional.
Quick, friendly and professional. Explained needed services and recommended services. Overall the service and personnel were all outstanding.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking a moment to share your wonderful experience with our team CGBASGER25! Our goal is to always provide friendly, quick and professional service. We appreciate your business and look forward to our next chance to serve you.
Lawton Kia has done just about everything that needs done
Lawton Kia has done just about everything that needs done to my car in a timely manner.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Brian, thank you for trusting Lawton Kia with your vehicle needs. We are pleased to hear that our team continues to keep your vehicle in tip top shape. We appreciate your business and look forward to our next chance to serve you.
Got there early.
Got there early. Got my oil changed. Got out in time to make my other appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's awesome, Wes! Efficiency at its finest. Nothing beats getting things done smoothly and still making it on time for the next thing. Cheers to a hassle-free oil change and nailing your schedule! Let us know if we can be of further assistance.
They always are friendly and fast with my services!
They always are friendly and fast with my services! They are very friendly and are very quick with my services. Highly Recommended
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Jonna! Fast and friendly service is always a win. Your recommendation speaks volumes about their efficiency and great attitude. Appreciate you sharing your positive experience!
Was quick to get my car completed and returned to me.
Was quick to get my car completed and returned to me. I would definitely recommend him to someone else
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's fantastic, Cainnaszun1! Speedy service is a real plus. Your recommendation means the world to us. Thanks for sharing your positive experience! We look forward to our next chance to serve you.
Allan handled my car issues efficiently and to my
Allan handled my car issues efficiently and to my satisfaction. Thank you and u will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Shawn1025! We're delighted to hear that Allan could address your car issues to your satisfaction. We look forward to serving you again in the future.
Also thanks for always taking good care of my car!
Also thanks for always taking good care of my car! Even being a frequent flyer!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Kellie! We appreciate your loyalty and are delighted to take care of your car each time. If you ever have any specific requests or need assistance, please don't hesitate to let us know. We value your continued trust as a frequent flyer, and we look forward to serving you and your car again soon.
Amanda and the rest of the service team took amazing care
Amanda and the rest of the service team took amazing care of my vehicle! Recommend them to all!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Todd! We're delighted to hear that Amanda and our service team provided amazing care for your vehicle. Your recommendation is greatly appreciated. If you ever need further assistance or have more automotive needs, feel free to reach out. We look forward to serving you again in the future!
Could not provide any information why the repairs needed
Could not provide any information why the repairs needed were not covered under bumper to bumper warranty. The problem they diagnosed ended up not being a problem. They tried to charge us 1400$ for this. Charged us $100 to tell us this.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Kayla, I appreciate your patience. After reviewing your warranty coverage, I found that the powertrain coverage unfortunately doesn't extend to the fuel injectors as they fall under the basic 5/60 warranty, which has expired at 92k miles. I left a voicemail to discuss this in more detail. If you have any further questions or need clarification, please feel free to reach out. Thank you, Amanda
Thank you for your explanation. While it still does not address all of the issues I had regarding the visit, I appreciate your attempt to explain the warranty and repair, even if it was not a fix that was necessary. We did speak to another party and were able to get our matters resolved.
