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Ken Ganley Subaru North Olmsted

(3,979 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–5:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (440) 588-2085 (440) 588-2085
Used (440) 588-2086 (440) 588-2086
Service (440) 249-6264 (440) 249-6264

Reviews

(3,979 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Subaru North Olmsted from DealerRater.

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Tayler Karp greated me right away, and was very

Tayler Karp greated me right away, and was very professional, her knowledge of her job is outstanding, my experience here @ Ken Ganley Suburu was supper thank yo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very welcoming and appreciated the helpful feedback.

Very welcoming and appreciated the helpful feedback. Have been with Subaru for many years and Woody has been great to work with! He was very welcoming and very helpful. Nice guy and would recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michelle Rosario, we're so glad that we were able to go above and beyond your expectations!

Tayler Karp was a great saleswoman to work with, very

Tayler Karp was a great saleswoman to work with, very professional, and I would highly recommend her. She provided me valuable information out an Outback I was interested in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Evan, thank you; we appreciate your feedback!

Another great shopping experience at this dealership!

Another great shopping experience at this dealership! Woody is an excellent salesman and made the process as smooth as possible. I am excited about my new vehicle and eager to do business with him in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Daniel, we're so glad that we were able to go above and beyond your expectations!

It was good.

It was good. Taylor was easy to work with, and answered all my questions. I asked a lot of questions about the crossover and forester. She suggest I test drive them both to see for myself which model I liked better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jesse, we're so glad that we were able to go above and beyond your expectations!

Very Satisfied and a great place to do business with.

Very Satisfied and a great place to do business with. Great selection of new and pre owned vehicles. Highly responsive staff. Highly reccomended. Will visit again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Douglas, we're so glad that we were able to go above and beyond your expectations!

My wife bought her first Subaru and now she leased her

My wife bought her first Subaru and now she leased her second one from Ken Ganley. Superb Dealership! She is so pleased! So am I!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ana, we're so glad that we were able to go above and beyond your expectations!

Stupendous sales team!

Stupendous sales team!! Worked together to get the deal done! Nice inventory to pick from and very well educated sales staff to go over the functions of all the options and how they work. I'm old school... used to knobs, not all these fancy buttons.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

If you have any further questions, please give us a call. We're always happy to help!

Service writer Amanda DeHart was very professional,

Service writer Amanda DeHart was very professional, knowledgeable, answered all my questions and kept me informed on the service of my Outback. Amanda is an asset to Ganley Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We can't wait to see you again, have a great day.

Had such a great experience purchasing a car from Ken

Had such a great experience purchasing a car from Ken Ganley in North Olmsted. Woody was very patient and helpful when working with me to purchase a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Isabella, thank you; we appreciate your feedback! We appreciate the 5-star review.