Wheeling Volkswagen

We purchased a vehicle from this dealership with clear assurances that the existing paint and body damage would be fully repaired once the necessary parts arrived. While the hood was addressed properly, the rest of the paint damage was not repaired as promised. Instead, it was covered with touch up paint, an unacceptable shortcut that does not match the commitment made at the time of sale. They also left us with a broken wheel well and cracked emblem on the front. We were guaranteed a full detail since the vehicle had not been detailed before delivery. Despite repeated reminders, this has never been completed. It’s disappointing to see a dealership make promises to secure a sale and then fail to follow through. We expected professionalism, transparency, and accountability, and instead we’ve had to chase down basic commitments. Our answer, "sorry we are over budget and can't fix your vehicle". Buyer Beware!