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Leith Ford

(433 reviews)

Reviews

(433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Ford from DealerRater.

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Great Service

I made an appointment for an oil change and I didn’t have to wait. It was done in a timely manner and I was on my way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Simple NC State inspection

I made an appointment for a same-day service. They took my car right in and everything was done professionally and respectfully. Again, I am happy with my Leith Ford experience. I would give them more stars but five is the max. Thank you Leith Ford Service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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No comment

I do not wish to review the text.I only went to get an oil change and a tire rotation on my Ford Edge.I'm pleased with the service that I received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

I called for an appointment to get my car serviced. I was fitted in right away and I got very good service and no long wait. Based on my experience, I feel this is the best place to get my car serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Great customer service Experience was excellent. Dropped off vehicle and I was texted with videos of services being provided Really enjoyed my experience here and will definitely return for more services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Another Great Service Visit

I had great service from the time I called in for an appointment to the time I picked up my vehicle. The friendly agent was able to schedule me in that day and then offered shuttle service (which was super convenient since they had to keep my vehicle longer than expected and the shuttle staff were very nice). Service agents there were helpful and gave me a reasonable quote for my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent as always

I always get excellent customer service when taking my truck to Leith Ford. Wait times are short, the service is top notch, and the service reps are incredibly personable. I recommend Leith to any Ford owner who cares about reliability and professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Amazing service. I brought in my 22 GT and they were able to service my car quickly. Everyone is very polite and will go back again for any further service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Customer Service Aways helpful, friendly and

Very helpful with device and explanation of problems and repairs .Always helpful with scheduling, communication and work being performed. I will continue to use them even if vehicle is not purchased at this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Leith service

Great experience with Leith service group, made an appointment and truck was completed on time. Would recommend Leith service department to others. My Mavrick recalls were completed on time and the truck was returned clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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