Reviews
Exceptional service
Brought in my new vehicle for some recalls and first oil change and had exceptional service. Alex my service rep was so helpful, even gave me breakfast recommendations for me to try while I waited. Loved the video of my tech doing the inspection and walking me through everything they look at.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding Service Team
The service team at Leith Ford is exceptional in terms of customer service, getting the job done efficiently and being truly good people with which to work. John has been my service manager for a while and is a true professional. The overall experience is a bit like walking into a neighborhood hardware store -- they remember you and take care of you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service work at Leith Ford
Honesty, through work, work done quickly at high quality level. Have been using this dealer for two years and I am very satisfied with their service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service visit
Excellent service. Appointment on time and professional by my service team John provided outstanding service. Would recommend this team for service. Will continue to use this team for service needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service visit
Excellent service. Appointment on time and professional by my service team John provided outstanding service. Would recommend this team for service. Will continue to use this team for service needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Since the phone call I made to schedule and appointment for service I was treated with respect and accuracy. I have been to 3 other Ford dealers for service and this is the one place I can enjoy and take my take to leave a review! The people I came in contact with were all very helpful and great!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Service/Recall
I was notified my text of a recall on my 2017 Ford explorer so I called made an appointment for the recall which their total three of and service rotate tires inspect car took me home and came and picked me up when it was complete it was a great experience Leith made me feel great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service/Recall
I was notified my text of a recall on my 2017 Ford explorer so I called made an appointment for the recall which their total three of and service rotate tires inspect car took me home and came and picked me up when it was complete it was a great experience Leith made me feel great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bronco Service
The service o receive from Leith Ford in Wendell is exceptional. I am very satisfied with the thoroughness of their service and the courtesy from the service associate handling my Bronco.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Timely
Repairs completed in time predicted. Service team was there to answer questions. Repairs were completed. Suggested additional work since there was a delay. Good Experience this time around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
