Riverside Subaru

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    September 30, 2019

    The purchase at the dealership took two long for the paperwork to be completed.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thomas, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travel...s!

  • 5.0 out of 5
    August 22, 2019

    My second Subaru. Great vehicles Great service and Great people.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our va...lued customers. Reviews like yours help us to continually improve. Safe travels!

  • 1.0 out of 5
    July 15, 2019

    I purchased 4 tires from this dealer. I went back to the dealer because there is a vibration in the rear tires. Dealer said that was normal.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Becky, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you wou...ld be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (252) 633-4411 and we will do our best to make this better.

  • 5.0 out of 5
    June 18, 2019

    Riverside Subaru in New Bern NC is awesome. Great customer service and short waiting time. Highly recommend!

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Marika, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating. Please don't hesitate to ...reach out if there's anything we can do for you. Take care.

  • 5.0 out of 5
    May 27, 2019

    The overall buying and service experience at Riverside Subaru has made me a Subaru owner for life.

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Karen, thank you for your kind words and congratulations on your new vehicle. Our team strives to deliver an excellent experience, and are glad you fo...und this to be the case during your visit. If you have further needs or questions, please reach out. Take care.

  • 5.0 out of 5
    March 25, 2019

    Have not had our car in for service yet; however, the buying experience was very positive and pickup walk through was very thorough. Very pleased this... far.

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of ser...vice to you again in the future. Best wishes, Riverside Subaru

  • 5.0 out of 5
    March 14, 2019

    Painless and quick. Good location with a very good staff.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

  • 5.0 out of 5
    February 21, 2019

    Quick and performed professionally. Very easy to set an appointment. Will definitely return to the dealership to have car serviced.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jim, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

  • 5.0 out of 5
    January 7, 2019

    Everything from the time we walked in until we drove the new cars away was handled most straightforward and professionally.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We are very happy to have provided you with such a positive experience! We hope to be of service to you again in ...the future. Best wishes, Riverside Subaru

  • 5.0 out of 5
    December 27, 2018

    We were very impressed with Brock Murray our sales person! He was very knowledgeable about the products and patient with us! We definitely would recommend... him to family and friends!

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your positive feedback and recommendation! If you ever need anything else from us, please feel free to give us a call or stop by. Have an a...wesome day!

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