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2016 Tiguan is crap. Bought it with 32k miles on it,...
2016 Tiguan is crap. Bought it with 32k miles on it, and it has never been more than 6 months between check engine lights. They keep it for days at a time, talking to engineers who supposedly have no idea why it is a piece of crap. Then they replace something, you pay hundreds of dollars, and WHOOPSIE! That didn't work, let's try something else.
Service was great, but financing at 0 down was not granted by Credit Union due to my age at 59. I guess, I was too old to qualify
Before purchasing I was leasing. Six months ago I purchase a 2013 Jetta diesel it had just arrived in Dothan that evening ,they let me drive it home for the night, the next day I had to take it back for inspection I noticed bad tires but Chris the manager would not let the service department change out the tires. Yes I did sign all paperwork but i feel like a used car should be inspected in detail from a big corporation like Volkswagen and if something needs to be replaced do it without and charge to the customer, it's not like I did not purchase the vehicle!!! Owners of Dothan Volkswagen needs to do employee evaluation!!
This review is a little late coming. We were driving through Alabama about six months ago when our Eurovan had a Check Engine Light problem. Luckily this dealership was only a few miles away so I had the van towed there. It was just before closing but Bill in service could not have been friendlier or more accommodating, he was the best. They looked at it first thing, found out what the problem was and called me for an OK to order parts. Parts came in the next day and we were on the way. Great friendly service and great professional work done. We don't like to break down, but we were glad we did in Dothan Alabama! I'll stop for an oil change my next time through town.
Great experience buying a car
If you need a car come to dothan Volkswagen and make sure to ask for Michael turner. He will take care of you and make sure you leave with the best deal and the best car.