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Jensen Imports

(101 reviews)

Reviews

(101 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We have purchased three Subarus from Jensen.

We have purchased three Subarus from Jensen. In each case the sales staff was knowledgeable and worked with us to reach an acceptable deal. Service staff has also always been helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly dealership!

Very friendly dealership! Very knowledgeable about their autos. That work hard to satisfy the customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We recently purchased our fourth Subaru with Jensen

We recently purchased our fourth Subaru with Jensen because of the relationship we have built over the years, and the safety and quality of the product. Their sales and service departments have been exemplary, which helps when deciding on our next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experiences both times we leased a vehicle from

Great experiences both times we leased a vehicle from Jensen’s. Robert is an excellent salesman and we felt he really did his best to deliver! Will definitely work with their great team again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I'm on my fifth Subaru from Jensen.

I'm on my fifth Subaru from Jensen. The sales staff is fantastic, but it's the service team that keeps me coming back. They know my name and my car, tell me exactly what needs to be done, and even on major repairs (like this time) give me a pretty much exact estimate and get the work done on time (a day early this time).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Being an outbound state buyer, I was extremely concerned

Being an outbound state buyer, I was extremely concerned about being scammed but Jensen Classics went above and beyond to make the transaction fast, safe and secure...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Patrick, we're happy you found our staff to be supportive during your experience here at Jensen Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The dealership was ready for me when I arrived and got my

The dealership was ready for me when I arrived and got my vehicle in right away. I was given a vehicle to drive since the repair was to take several hours. I appreciated this so I could run a few errands. I returned a little early and my vehicle was repaired and ready to go. I was kept informed of what was completed and sent a video to show me and explain progress. The employees I encountered were very professional, knowledgeable, helpful, and concerned about my comfort. It was a great experience and my vehicle is running well. Thank you, Jensen Subaru, for your attention to detail and helpfulness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The waiting area is excellent, the service advisors are

The waiting area is excellent, the service advisors are great. The service was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly and helpful schedulers.

Friendly and helpful schedulers. Efficient work. All questions answered and results of work explained. Comfortable place to wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The sales staff was very friendly and helpful.

The sales staff was very friendly and helpful. They helped us get the right car at a good price. We enjoyed our experience at Jensen Subaru. The service team is also great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.