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Coggin Ford of Jacksonville

(1,437 reviews)
Visit Coggin Ford of Jacksonville
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
New (888) 250-4829 (888) 250-4829
Used (888) 249-8339 (888) 249-8339
Service (904) 875-4987 (904) 875-4987

Reviews

(1,437 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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It was fast and fair, no stress.

It was fast and fair, no stress. Very Happy The truck is great, Althought the finance lady Darlene had many delays either her Ford Credit app, but expressed apologies.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing people who care about customer service.

Amazing people who care about customer service. They made sure I was informed and taken care of at each and every step. I would tell everyone about my experience and those that led me to my decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service writer was very helpful and that is a big reason

Service writer was very helpful and that is a big reason why I return for service and sales .Valet service was great and came at a good time for us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ronald Murdock, thank you again for taking the time to let us know how we did!

Ken Thompson has always provided me with exceptional

Ken Thompson has always provided me with exceptional customer service. The overall experience was pleasantly easy. Quick and professioal. Will use Coggin Ford again for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for taking the time to rate us! You really made our day today.

I love my bronco , my salesman John did his best to take

I love my bronco , my salesman John did his best to take care of the details even after the sale

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This dealership is great and takes care of its customers.

This dealership is great and takes care of its customers. I have a 2008 Ford Taurus. While I would like to get a newer car, this one is doing great after 17 years!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I finally decided to go out and get me a new ride.

I finally decided to go out and get me a new ride... I took up Coggin Ford Jacksonville on their Bronco Sport September incentive and I am SO HAPPY that I did... I literally have a beautiful and great performing toy as a result... sales man Jeff was awesome and Darlene, the finance manager was fantastic... 😁🥰✊🏽 Definitely looking forward to continuing to do business with you... THANK YOU TEAM!?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I finally decided to go out and get me a new ride.

I finally decided to go out and get me a new ride... I took up Coggin Ford Jacksonville on their Bronco Sport September incentive and I am SO HAPPY that I did... I literally have a beautiful and great performing toy as a result... sales man Jeff was awesome and Darlene, the finance manager was fantastic... ???? Definitely looking forward to continuing to do business with you... THANK YOU TEAM!?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did!

Service writer was friendly & took time to explain the

Service writer was friendly & took time to explain the process using a credit being offered from the dealership. The service writer walked me to the vehicle upon completion & explained the credit no charge on the invoice. Excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Fred Christmann, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

My service advisor, Nick, sought the help of his

My service advisor, Nick, sought the help of his wonderful mgr, Johnny Rhodenberry, to assist me with a special request. I am thrilled with the service I received at Coggin Ford and appreciate their customer-focused attitude. Their goal is to “please the customer” and for that, they are HIGHLY recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.