Reviews
It was fast and fair, no stress.
It was fast and fair, no stress. Very Happy The truck is great, Althought the finance lady Darlene had many delays either her Ford Credit app, but expressed apologies.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing people who care about customer service.
Amazing people who care about customer service. They made sure I was informed and taken care of at each and every step. I would tell everyone about my experience and those that led me to my decision.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service writer was very helpful and that is a big reason
Service writer was very helpful and that is a big reason why I return for service and sales .Valet service was great and came at a good time for us
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ronald Murdock, thank you again for taking the time to let us know how we did!
Ken Thompson has always provided me with exceptional
Ken Thompson has always provided me with exceptional customer service. The overall experience was pleasantly easy. Quick and professioal. Will use Coggin Ford again for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for taking the time to rate us! You really made our day today.
I love my bronco , my salesman John did his best to take
I love my bronco , my salesman John did his best to take care of the details even after the sale
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership is great and takes care of its customers.
This dealership is great and takes care of its customers. I have a 2008 Ford Taurus. While I would like to get a newer car, this one is doing great after 17 years!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I finally decided to go out and get me a new ride.
I finally decided to go out and get me a new ride... I took up Coggin Ford Jacksonville on their Bronco Sport September incentive and I am SO HAPPY that I did... I literally have a beautiful and great performing toy as a result... sales man Jeff was awesome and Darlene, the finance manager was fantastic... 😁🥰✊🏽 Definitely looking forward to continuing to do business with you... THANK YOU TEAM!?
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I finally decided to go out and get me a new ride.
I finally decided to go out and get me a new ride... I took up Coggin Ford Jacksonville on their Bronco Sport September incentive and I am SO HAPPY that I did... I literally have a beautiful and great performing toy as a result... sales man Jeff was awesome and Darlene, the finance manager was fantastic... ???? Definitely looking forward to continuing to do business with you... THANK YOU TEAM!?
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did!
Service writer was friendly & took time to explain the
Service writer was friendly & took time to explain the process using a credit being offered from the dealership. The service writer walked me to the vehicle upon completion & explained the credit no charge on the invoice. Excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fred Christmann, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
My service advisor, Nick, sought the help of his
My service advisor, Nick, sought the help of his wonderful mgr, Johnny Rhodenberry, to assist me with a special request. I am thrilled with the service I received at Coggin Ford and appreciate their customer-focused attitude. Their goal is to “please the customer” and for that, they are HIGHLY recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
