Coggin Ford of Jacksonville

Great experience the first dealer that didn?t try to hose me. Under MSRP no harsh negotiation tactics. Did what they said were going to do. Only ran my credit once. And came in with 2.9 percent financing.

Kadeem was extremely helpful and polite during my service check-in. He answered all my questions thoroughly, communicated clearly, and maintained a professional, friendly attitude throughout the process.

They just don't care to provide good service after you buy the vehicle. Set an appointment for the first oil change and tire rotation. Brought my Bronco in on time for its first service and they made me feel that I was putting them out. I was told an hour and a half to two hours but after waiting two and a half hours the vehicle was not moved yet from the holding area. Never again. Over promise and under deliver should be their motto.

Jack provided outstanding customer service via text by answering all questions, providing pictures and a quote for my trade in. Once in the door Mark sealed the deal! They both did an outstanding job!!

Smooth service experience. I wasn't aware that they were able to drop my truck off after service until now. Made it super easy not having to find a ride back up there to pick my truck up.

Very helpful, understanding and try hard to please the customer in the best way possible.

Andrew and Jake were great. They were professional and made you feel comfortable about buying a new vehicle. Would recommend either one to anyone interested in buying a new vehicle.

A lot of the services on the truck did not need to be done like flushing the radiator. That was done 6 months earlier and a lot of the other services the only thing I really wanted done was the passenger seat electric motor replaced. Do not think I will ever use Coggins Ford or any of their other dealers in the future. Also limiting the Military discount to the first 100 dollars off the price of repairs. I have never seen this before, not friendly to military and this is a Military town

This is my second time purchasing a vehicle from Coggins Ford. I'm satisfied with the experience, process and outcome. My sales person each time was Kevin. Thanks Kevin.

I came in with strict parameters. I was only interested in a Bronco lease deal I saw online. They didn't have the models which qualified for the deal so they knocked 2k off a higher model to make the numbers work. They even asked what color I liked and managed to make it green which was just a bonus.