International Kia

I leased a car from this dealership and Karlos K., was already helping me even before I stepped foot in the dealership. He texted me about my options so by the time I had returned my previous leased car I was already knowledgeable about the Kia I wanted to lease. The whole process was very stress free and pleasant.

We have used the orland Park Kia to purchase two brand new cars a carnival and a sportage… both deals went smoothly and the service was excellent … never felt pressured all our questions were answered in a professional way and our overall experience was perfect

The service department at the international Kia of Orleans Park fail my expectations. I drove 45 minutes to get to this particular dealership. I was greeted OK. I took my car there for a warranty recall. When I receive my car back, the cover from where they worked was laying in the passenger seat. I went back into the dealership show it to the customer representative who told me all I need to do was just snap it back on. I did not feel that that was my responsibility to do. My car should have. been put back together properly. I also thought they provide a courtesy wash. My car was given back to me dirty and I had to ask them. Could they wash it after replacing the cover. The car was washed. I asked if there was a survey that I could complete I was told no only the newer cars get surveys. My car is a Kia Sportage 2017 with 46,000 miles on it regardless. if they left Parts for me to snap on, I hope the warranty service I went there for was done properly.

Ray Gomez made the entire process an extremely pleasant experience from the moment I walked in the front door. He was so kind, courteous and knowledgeable about every aspect of the two different models that I looked at. I started my quest knowing that I wanted a Kia Sportage and I really wanted a specific color exterior and interior. Although they did not have the exact car on the lot, he went above & beyond my expectations and was able to find my perfect vehicle at a dealership over 2 hours away and had it shipped to Orland Park. I Love my new car and Ray is the reason I would Highly recommend International Kia of Orland Park. I felt like I was treated like family.

I have never had a more pleasant experience purchasing a car! Jeremy was very up front about the various facets of the total cost, and he and the whole International Kis staff were respectful, patient with my many questions, and trustworthy. My new car is a delight to drive, and I am so grateful to have a fuel-efficient, roomy vehicle, especially for chauffering grandchildren. What makes driving it even more delightful is knowing how well, and fairly, I was treated by Jeremy and the International Kia team, and how comfortable I know i will feel reaching out to them with any further questions.

Horrible customer service relating to repairs. The initial evaluation of my car was wrong and they took days to notify the inspector and I of the issue. I attempted to get in contact on numerous occasions l, to which I was told I would receive a call back and never did or was sent to voicemail. I will not be buying another Kia after this nonsense I’ve never had these issues with other dealerships.

Our experience at Kia in Orland Park was one of the best. Pearl was exquisite, Brandon and Chris were great as well. Pearl was so helpful, knowledgeable, and great to work with. Will definitely recommend Kia in Orland park.

Jose helped with finding the perfect vehicle for my needs and made sure I was completely satisfied and did a great job getting us to the price we wanted!

Jeremy was very helpful and answered all of our questions and doubts. Best customer service ever

Very professional. No haggling on price and gave a very fair trade offer. Simple process.