Reviews
Write a review2nd visit resulted in the dealer asking $1000 more
This dealers salesman, made me an offer on a trade on a used Honda Civic... a me too car. When I went back the next day with my trade, and they insisted thee owner must see and approve the deal, he drove my car and said its clean. Then the Dealership made me stand around for 50 minutes (I thought they were really working hard to make the deal even better. Then, the local manager who the owner said would make me an offer, sent out a salesman, who asked for $1000 MORE than the offer he made the night before.... As the salesman walks into the sales hut, he states out loud, I told you he wouldn't do it... No Integrity at this shop at all..
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Best car buying experience
Best experience I have ever had buying a used car. I called ahead of time and asked them some questions about the car that I ended up purchasing and they were upfront and honest about the condition of the car. Small place, but they sure do operate more efficiently than the bigger dealerships that I have bought from in the past. Will recommend Tony and Diamond Jim?s to all of my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
a little disappointed
Went to buy a ford 500 and they told me they would call me when it was ok to test drive, no one ever called me abt the car or give updates on the car and the tried to sale me a impala the was mediocre
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very Satisfied Repeat Customer
This is the second car we have purchased from Diamond Jim?s in the past two years. Again, they gave us a great deal, and helped us find the car we wanted within the budget we had. Lizzy was a big help with both purchases. When my next son is ready for his first car, I will definitely start at Diamond Jims.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
???
Travis was able to get me financed with a low payment on my car. I'll be back for my next car in a few years
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very helpful and honest
Just went to view the CTS V. Really wish you guys would have offered more for my car since you had one on the lot that was highly marked up, but I understand. No hard feelings.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
thank you!
thank you travis for all of your help! i really wanted my scion and you were able to make it happen. I will be sure to tell all of my friends and family to go and see travis when they need a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place
This place is not like most dealerships. I walked onto the lot and Travis greeted me and walked around the lot with me until we found my new car. He was able to get me financed really quick and now I'm driving in my new car. This is the place to buy cars, I will be back for sure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome
Thanks Travis for all of your help. I really didn't think that I was going to be able to get a loan but Travis made it happen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
two thumbs up
The easiest place that I've ever bought a car. Travis was very helpful and knew a lot about cars. I will be sure to send my family and friends here to buy and will be back myself in a couple of years. Thanks for making it so easy to get into my truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
