Reviews
Great experience all around.
Great experience all around. Mazio (sales rep) was polite, knowledgeable, and accommodating. Nikki (finance/accounting) was similarly helpful and pleasant in all respects. Never felt pushed or influenced, and management negotiated fairly and cheerfully.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
E Tarkington, we are very happy we could provide you with a positive experience! Mazio and Nikki do a great job for us so we are so happy they took great care of you and you had a pleasant experience! We will be sure to pass this review along to them and the rest of the team!
Demareo took plenty of time to explain things to me and
Demareo took plenty of time to explain things to me and make sure I was happy with everything before, during, and after the purchase. He was very responsive with communication and that was ultimately why I chose Hendrick Honda over a much closer Honda dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Holly Steelman, thank you for your kind words and this wonderful review! Demareo does a great job for us so we are happy to hear he took excellent care of you and was great with communication and you therefore chose to purchase with us instead! We love to hear that for sure. We hope you enjoy your new vehicle!
The work and service is always consistent here!
The work and service is always consistent here! I've worked with Brandon for years and I'm confident that he has our best interest in mind and never tries to sell service that isn't needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Syd Rodocker, we are so happy to read such a great review about Darrell Waltrip Honda and Brandon! Brandon has been here for a long time and does a great job for us so we are happy to hear he has taken great care of you as well! We will be sure to pass this review along to him so he knows you appreciate his help!
This was the best experience with buying a car I have
This was the best experience with buying a car I have ever had. They never pressured me. Let me make my own decisions on what I wanted and liked,
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carol Morris, we are so happy to read such a great review about Darrell Waltrip Honda! Best car buying experience ever is great to hear. We always try our best to provide that to all guests in the showroom and we are happy to hear that was your exact experience! We hope you enjoy your new vehicle!
Oil change, alignment, tire rotation and two recalls done
Oil change, alignment, tire rotation and two recalls done in two hours. This was awesome service in a very short time. I love My Pilot and Darrell Waltrip Honda.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary, thank you for your kind words and this wonderful review! Reviews like this we really appreciate and we are happy to hear you got out in great time as well! We thank you for filling this out and we hope you and your Pilot have a great week!
Wonderful customer service from the salesperson, his
Wonderful customer service from the salesperson, his manager, the finance person, to the general manager of Walltrip Honda. We live almost an hour away and chose this dealership. Purchasing a car is stressful. Everyone worked with us and were extremely professional and kind. The atmosphere there was very welcoming.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us! We are happy to hear the whole team took great care of you and you had an excellent visit! We thank you for taking the time to fill this review out and hope you have a great day!
Excellent customer service.
Excellent customer service. From the ease of making the appointment to the professional attention given by service consultant. Also had my car detailed. I felt like my car was brand new!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Subaru Fan, we are glad we could help! We love to hear you had a pleasant experience from appointment setting, to service and detailing! We are happy to hear your car feels like brand new! Have a great rest of your week!
Sasha was very professional and made the purchase process
Sasha was very professional and made the purchase process very transparent. She made sure we found a car that met every one of our desires.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jerry Furby, we're glad to hear you enjoyed your visit. We are happy to hear that Sasha took great care of you and that you enjoy your new vehicle! Have a great day!
Good Experience, Service checked any potential issues and
Good Experience, Service checked any potential issues and suggested changes including costs. Staff are friendly and helpful. Waiting time were average not too long and dealer provide water and snacks.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Honda, we're happy to hear you had such a positive experience with our team! We always strive to provide the best visit possible!
I bought my car from Darrell Waltrip in Franklin
I bought my car from Darrell Waltrip in Franklin Tennessee. The salesman Feras Abdelhadi was very helpful. We had a good experience buying our new car. I would recommend buying a car there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary Ann, we're glad you had such a wonderful experience with us! Feras does a great job and does all he can to ensure his guests in the showroom have a great visit and leave happy!