Reviews
Salesperson was helpful, but this dealership has no
Salesperson was helpful, but this dealership has no quality assurance. My "new" car arrived with low tire pressure, scuffs and paint chips all over, windshield scrape marks, dents in the steering wheel trim, dirty seats, and mud in the trunk. The pre-delivery inspection hadn't been updated since September. They offered $100 off. Their on-site "detailing" was two guys with abrasive brushes and cheap soap in a garage. They didn't even protect the interior while cleaning it. This place cuts every corner. Go elsewhere.
Salesperson was helpful, but this dealership has no
Salesperson was helpful, but this dealership has no quality assurance. My "new" car arrived with low tire pressure, scuffs and paint chips all over, windshield scrape marks, dents in the steering wheel trim, dirty seats, and mud in the trunk. The pre-delivery inspection hadn't been updated since September. They offered $100 off. Their on-site "detailing" was two guys with abrasive brushes and cheap soap in a garage. They didn't even protect the interior while cleaning it. This place cuts every corner. Go elsewhere.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Phillip Hardeen from Karp Volvo is an excellent sales
Phillip Hardeen from Karp Volvo is an excellent sales person, with excellent customer service skills. He carefully guided me through the leasing process, and explained in detail all available options for the 2026 XC-60 T8 plus vehicle we decided to lease.
Phillip Hardeen from Karp Volvo is an excellent sales
Phillip Hardeen from Karp Volvo is an excellent sales person, with excellent customer service skills. He carefully guided me through the leasing process, and explained in detail all available options for the 2026 XC-60 T8 plus vehicle we decided to lease.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Easy and smooth experience, david was very helpful.
Easy and smooth experience, david was very helpful. Service was great. Definitely recommended to all
Easy and smooth experience, david was very helpful.
Easy and smooth experience, david was very helpful. Service was great. Definitely recommended to all
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Karp Volvo is the BEST.
Karp Volvo is the BEST. My 2002c70,because of their expert and caring employees runsl ike new. I am the original owner and they always treat me like a VIP. The respectful and courteous and caring. If you're looking for a great dealership to buy or repair your VOLVO, KARP is the place. Located in Rockville center, even though I live in manhattan in new york city, it's worth the 30 minutes drive.
Karp Volvo is the BEST.
Karp Volvo is the BEST. My 2002c70,because of their expert and caring employees runsl ike new. I am the original owner and they always treat me like a VIP. The respectful and courteous and caring. If you're looking for a great dealership to buy or repair your VOLVO, KARP is the place. Located in Rockville center, even though I live in manhattan in new york city, it's worth the 30 minutes drive.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service was good.
Service was good.I did not detect any demented type of approach to our dealing with the staff At least for now.
Service was good.
Service was good.I did not detect any demented type of approach to our dealing with the staff At least for now.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car runs great, customer service is professional and
Car runs great, customer service is professional and friendly.The agents keep you updated with time and also problems they might find.
Car runs great, customer service is professional and
Car runs great, customer service is professional and friendly.The agents keep you updated with time and also problems they might find.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service with a friendly smile.
Great service with a friendly smile. It is pleasure to bring my car there . KARP is number one
Great service with a friendly smile.
Great service with a friendly smile. It is pleasure to bring my car there . KARP is number one
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Third time leasing with Karp Volvo and it’s not only the
Third time leasing with Karp Volvo and it’s not only the vehicle that keeps us returning, It’s the sales and the service. Worked with Michael Kelly every time and would highly recommend him!!
Third time leasing with Karp Volvo and it’s not only the
Third time leasing with Karp Volvo and it’s not only the vehicle that keeps us returning, It’s the sales and the service. Worked with Michael Kelly every time and would highly recommend him!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike was excellent.
Mike was excellent. Very knowledgeable and kept me informed throughout my service. Gave me a discount which was helpful as I’m retired on a fixed income.
Mike was excellent.
Mike was excellent. Very knowledgeable and kept me informed throughout my service. Gave me a discount which was helpful as I’m retired on a fixed income.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The experience that I had with Karp Volvo last week was
The experience that I had with Karp Volvo last week was extraordinary! I was welcomed by David taken care of from beginning to end with incredible warmth and respect. I felt like I was the only valued Volvo customer of the day! It was truly an enjoyable pleasant experience.
The experience that I had with Karp Volvo last week was
The experience that I had with Karp Volvo last week was extraordinary! I was welcomed by David taken care of from beginning to end with incredible warmth and respect. I felt like I was the only valued Volvo customer of the day! It was truly an enjoyable pleasant experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase