Reviews
Excellent and prompt service to get me into the perfect car. Competitive pricing, no hard sell, congenial and professional throughout the entire process. Excellent attention to detail and follow up. They handled all the paperwork very efficiently. Will definitely go back in the future for new cars and service!
Excellent and prompt service to get me into the perfect car. Competitive pricing, no hard sell, congenial and professional throughout the entire process. Excellent attention to detail and follow up. They handled all the paperwork very efficiently. Will definitely go back in the future for new cars and service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ryan provided excellent customer service during my car's service appointment. He was friendly, professional, and kept me informed throughout the process. He answered all of my questions and made the experience smooth and hassle-free. I really appreciate his great communication and would highly recommend him.
Ryan provided excellent customer service during my car's service appointment. He was friendly, professional, and kept me informed throughout the process. He answered all of my questions and made the experience smooth and hassle-free. I really appreciate his great communication and would highly recommend him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
On May 21, 2026 I brought my car in for service, received a loaner, the dealership put $250 on hold for the loaner, no biggie. I returned the car the following daya nd was told the money would be lifted in a couple of days. That was almost a month ago. I have been in contact with KARP, speaking to managers Mike Lindsay, Mike Ryan or Kelly and Ronnie who all 1. didn't believe, 2. hung up on me multiple times. 3. told me it's the 3rd party's fault, not KARP. Well, after tons of hours, going into the dealership and complaining that I still don't have my money , the BANK FINALLY TOLD ME KARP REFUSES TO RETURN MY MONEY UNTIL JUNE 20!!! A MONTH AFTER THE HOLD WAS PUT IN PLACE. The bank said" the MERCHANT, KARP, refuses to refund the money. Karp dealership refuses to fix the problem after my many requests, phonecalls and in person visits. They DO NOT CARE about the CUSTOMER. And they needed my $250 dollars more than I do apparently since they refuse to take the HOLD off of my funds!!!!!!!!
On May 21, 2026 I brought my car in for service, received a loaner, the dealership put $250 on hold for the loaner, no biggie. I returned the car the following daya nd was told the money would be lifted in a couple of days. That was almost a month ago. I have been in contact with KARP, speaking to managers Mike Lindsay, Mike Ryan or Kelly and Ronnie who all 1. didn't believe, 2. hung up on me multiple times. 3. told me it's the 3rd party's fault, not KARP. Well, after tons of hours, going into the dealership and complaining that I still don't have my money , the BANK FINALLY TOLD ME KARP REFUSES TO RETURN MY MONEY UNTIL JUNE 20!!! A MONTH AFTER THE HOLD WAS PUT IN PLACE. The bank said" the MERCHANT, KARP, refuses to refund the money. Karp dealership refuses to fix the problem after my many requests, phonecalls and in person visits. They DO NOT CARE about the CUSTOMER. And they needed my $250 dollars more than I do apparently since they refuse to take the HOLD off of my funds!!!!!!!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I have a c70 volvo purchased new from Karp in 2002. Karp volvo is the best for service and courteous every time I come in. It's a family business and they treat me like that for 24 years. I joke that my car is an analog. I don't want a digital car however, if I need a loaner, they always give me a brand new volvo which is tempting. The service department is so thoughtful and knowledgeable. I love this dealership and recommend it to everyone. Tell them Robin Byrd Sent you. ♥️
I have a c70 volvo purchased new from Karp in 2002. Karp volvo is the best for service and courteous every time I come in. It's a family business and they treat me like that for 24 years. I joke that my car is an analog. I don't want a digital car however, if I need a loaner, they always give me a brand new volvo which is tempting. The service department is so thoughtful and knowledgeable. I love this dealership and recommend it to everyone. Tell them Robin Byrd Sent you. ♥️
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Phillip Hardeen from Karp Volvo is an excellent sales person, with excellent customer service skills. He carefully guided me through the leasing process, and explained in detail all available options for the 2026 XC-60 T8 plus vehicle we decided to lease.
Phillip Hardeen from Karp Volvo is an excellent sales person, with excellent customer service skills. He carefully guided me through the leasing process, and explained in detail all available options for the 2026 XC-60 T8 plus vehicle we decided to lease.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Easy and smooth experience, david was very helpful. Service was great. Definitely recommended to all
Easy and smooth experience, david was very helpful. Service was great. Definitely recommended to all
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Karp Volvo is the BEST. My 2002c70,because of their expert and caring employees runsl ike new. I am the original owner and they always treat me like a VIP. The respectful and courteous and caring. If you're looking for a great dealership to buy or repair your VOLVO, KARP is the place. Located in Rockville center, even though I live in manhattan in new york city, it's worth the 30 minutes drive.
Karp Volvo is the BEST. My 2002c70,because of their expert and caring employees runsl ike new. I am the original owner and they always treat me like a VIP. The respectful and courteous and caring. If you're looking for a great dealership to buy or repair your VOLVO, KARP is the place. Located in Rockville center, even though I live in manhattan in new york city, it's worth the 30 minutes drive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service was good.I did not detect any demented type of approach to our dealing with the staff At least for now.
Service was good.I did not detect any demented type of approach to our dealing with the staff At least for now.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sales experience was betttert than expected. Dealt with Justin who was honest, professional and knowledgeable. Made purchasing a car stressless and easy. Would definitely return and seek him out to purchase another car.
Sales experience was betttert than expected. Dealt with Justin who was honest, professional and knowledgeable. Made purchasing a car stressless and easy. Would definitely return and seek him out to purchase another car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Car runs great, customer service is professional and friendly.The agents keep you updated with time and also problems they might find.
Car runs great, customer service is professional and friendly.The agents keep you updated with time and also problems they might find.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase