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2023 state dealer award
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2023 state dealer award 2022 state dealer award 2013 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2015 consumer dealer award

Reviews

(18 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Karp Volvo from DealerRater.

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Salesperson was helpful, but this dealership has no

Salesperson was helpful, but this dealership has no quality assurance. My "new" car arrived with low tire pressure, scuffs and paint chips all over, windshield scrape marks, dents in the steering wheel trim, dirty seats, and mud in the trunk. The pre-delivery inspection hadn't been updated since September. They offered $100 off. Their on-site "detailing" was two guys with abrasive brushes and cheap soap in a garage. They didn't even protect the interior while cleaning it. This place cuts every corner. Go elsewhere.

Salesperson was helpful, but this dealership has no

Salesperson was helpful, but this dealership has no quality assurance. My "new" car arrived with low tire pressure, scuffs and paint chips all over, windshield scrape marks, dents in the steering wheel trim, dirty seats, and mud in the trunk. The pre-delivery inspection hadn't been updated since September. They offered $100 off. Their on-site "detailing" was two guys with abrasive brushes and cheap soap in a garage. They didn't even protect the interior while cleaning it. This place cuts every corner. Go elsewhere.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Phillip Hardeen from Karp Volvo is an excellent sales

Phillip Hardeen from Karp Volvo is an excellent sales person, with excellent customer service skills. He carefully guided me through the leasing process, and explained in detail all available options for the 2026 XC-60 T8 plus vehicle we decided to lease.

Phillip Hardeen from Karp Volvo is an excellent sales

Phillip Hardeen from Karp Volvo is an excellent sales person, with excellent customer service skills. He carefully guided me through the leasing process, and explained in detail all available options for the 2026 XC-60 T8 plus vehicle we decided to lease.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Easy and smooth experience, david was very helpful.

Easy and smooth experience, david was very helpful. Service was great. Definitely recommended to all

Easy and smooth experience, david was very helpful.

Easy and smooth experience, david was very helpful. Service was great. Definitely recommended to all

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Karp Volvo is the BEST.

Karp Volvo is the BEST. My 2002c70,because of their expert and caring employees runsl ike new. I am the original owner and they always treat me like a VIP. The respectful and courteous and caring. If you're looking for a great dealership to buy or repair your VOLVO, KARP is the place. Located in Rockville center, even though I live in manhattan in new york city, it's worth the 30 minutes drive.

Karp Volvo is the BEST.

Karp Volvo is the BEST. My 2002c70,because of their expert and caring employees runsl ike new. I am the original owner and they always treat me like a VIP. The respectful and courteous and caring. If you're looking for a great dealership to buy or repair your VOLVO, KARP is the place. Located in Rockville center, even though I live in manhattan in new york city, it's worth the 30 minutes drive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service was good.

Service was good.I did not detect any demented type of approach to our dealing with the staff At least for now.

Service was good.

Service was good.I did not detect any demented type of approach to our dealing with the staff At least for now.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Car runs great, customer service is professional and

Car runs great, customer service is professional and friendly.The agents keep you updated with time and also problems they might find.

Car runs great, customer service is professional and

Car runs great, customer service is professional and friendly.The agents keep you updated with time and also problems they might find.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service with a friendly smile.

Great service with a friendly smile. It is pleasure to bring my car there . KARP is number one

Great service with a friendly smile.

Great service with a friendly smile. It is pleasure to bring my car there . KARP is number one

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Third time leasing with Karp Volvo and it’s not only the

Third time leasing with Karp Volvo and it’s not only the vehicle that keeps us returning, It’s the sales and the service. Worked with Michael Kelly every time and would highly recommend him!!

Third time leasing with Karp Volvo and it’s not only the

Third time leasing with Karp Volvo and it’s not only the vehicle that keeps us returning, It’s the sales and the service. Worked with Michael Kelly every time and would highly recommend him!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mike was excellent.

Mike was excellent. Very knowledgeable and kept me informed throughout my service. Gave me a discount which was helpful as I’m retired on a fixed income.

Mike was excellent.

Mike was excellent. Very knowledgeable and kept me informed throughout my service. Gave me a discount which was helpful as I’m retired on a fixed income.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The experience that I had with Karp Volvo last week was

The experience that I had with Karp Volvo last week was extraordinary! I was welcomed by David taken care of from beginning to end with incredible warmth and respect. I felt like I was the only valued Volvo customer of the day! It was truly an enjoyable pleasant experience.

The experience that I had with Karp Volvo last week was

The experience that I had with Karp Volvo last week was extraordinary! I was welcomed by David taken care of from beginning to end with incredible warmth and respect. I felt like I was the only valued Volvo customer of the day! It was truly an enjoyable pleasant experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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