Pride Chevrolet

The initial sales part was fine. Deal done with 3 provisions. All I wanted was an owners manual, a service history and a refund check for the inspection sticker.(which I found out later, that they added the inspection fee to my balance.) The salesman offered to deliver it to my house. I loved that! I would say that I reminded them 5 or 6 times of the 3 items. I was assured that the car would be serviced if not already done. After a missing e-mail, headlight replacement and scheduling issues, 10 days later the call came from the salesman that he would be on his way shortly. While still on the phone I told him not to show up without the 3 items discussed. Don't worry, I know was the response. When he got to my house he had the car and a safety guide.(not the owners manual). I blew my top and told him to take the car back. He looked at me with this dazed look and said he had no idea what I was talking about. The salesman called the finance manager, who proclaimed time issues. Not enough time to cut a check or get the service department to print out the history. You had 10 days! This was all discussed on day 1. Well I think I found out why they would not give me the service history. It is because they never serviced the vehicle as promised. The service writer told me that it looks like we owe you an oil change. 50 years of buying cars in Massachusetts, I have never been asked to pay for a sticker when buying,new or used. NEVER! One thing I know, is that Ralph and Mikey would make it right.

I bought a 2022 Chevy Silverado 1500 custom nine months ago. I told Joe the salesman at the time to keep an eye out for a diesel. He got a hold of me 8 1/2 months later after I purchased my first truck off of him had a diesel put what I needed on it to make it look like my other truck bought the truck smooth sailing would have no problem buying off them again

My experience was good. Service admin and mechanics did a great job installing a new compressor for the air conditioning system on my 2019 Impala. This work requires specialized tools and trained mechanics. The AC is blowing cold and I am very happy with it. Thank you Pride Chevy!

My Experience was Great Was expected to have a sizable wait & it was surprisingly & Unexpectedly Much quicker than I expected which made for a much delightful experience

Went in for an oil change and tire rotation. It took kinda long. After 1.5 hours I asked how much longer? Kolby went over to the mechanic and came back and told me the mechanic got caught up on another job and all that was left was rotating the wheels. That took about 20 minutes. Everyone was friendly and all but almost 2 hours for what I was there for was a bit annoying. Bill Kelley.

The reception was excellent and the mechanic was good but explained everything that he performed. Very knowledgeable

Morgan is the best in the service department. She is always so helpful and kind.

Very professional service,and good customer service , very knowledgeable about the car service and good problem resolution

recent oil change, great done in an hour Morgan professional and kind, car was clean

I had to get an oil change for my 2019 Silverado I didn’t have an appointment. Miss Morgan at Pride Chevy brought me right in since they were slow. I want to thank her for taking me right in with out an appointment it was only an hour wait.