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Bert Ogden Maserati

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)
Sales hours: 8:30am to 10:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–10:00pm 7:30am–6:00pm
Tuesday 8:30am–10:00pm 7:30am–6:00pm
Wednesday 8:30am–10:00pm 7:30am–6:00pm
Thursday 8:30am–10:00pm 7:30am–6:00pm
Friday 8:30am–10:00pm 7:30am–6:00pm
Saturday 8:30am–10:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bert Ogden Maserati from DealerRater.

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They were able to get me good on my purchase, customer service was awesome. Very friendly.

They were able to get me good on my purchase, customer service was awesome. Very friendly.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The service advisor, Lupita Garcia, was professional and understanding. Excellent customer service from her. The porter, Joe, that gave me a ride home was excellent and friendly. And drove very safely. But, I had an appointment for a diagnostic on my vehicle. It took 5 days, from Monday morning thru Friday afternoon. Not at all happy with the technicians.

The service advisor, Lupita Garcia, was professional and understanding. Excellent customer service from her. The porter, Joe, that gave me a ride home was excellent and friendly. And drove very safely. But, I had an appointment for a diagnostic on my vehicle. It took 5 days, from Monday morning thru Friday afternoon. Not at all happy with the technicians.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
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xxxxing horrible experience. The sales men Charlie made a lot of promises that didn’t come to fruition. Didn’t reply to any questions I had over text message. Ended up ruining my credit score by 300 points. I would never go again.

xxxxing horrible experience. The sales men Charlie made a lot of promises that didn’t come to fruition. Didn’t reply to any questions I had over text message. Ended up ruining my credit score by 300 points. I would never go again.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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my purchase at the dealership was excellent. I was held by Cruz and George. They were excellent sellers who help me to exchange and get a brand new truck. I had no issues whatsoever they went beyond to help me get the rate and the price that I wanted.

my purchase at the dealership was excellent. I was held by Cruz and George. They were excellent sellers who help me to exchange and get a brand new truck. I had no issues whatsoever they went beyond to help me get the rate and the price that I wanted.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Their service department has improved and I would have given them the fifth star if I would have been greeted instead of making me feel ignored. I can see that they are busy which I understand, but a simple good morning I will be right with instead of me looking left or right to see who would give me eye contact.

Their service department has improved and I would have given them the fifth star if I would have been greeted instead of making me feel ignored. I can see that they are busy which I understand, but a simple good morning I will be right with instead of me looking left or right to see who would give me eye contact.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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They were awesome with all the help that we received. Would Go back there again

They were awesome with all the help that we received. Would Go back there again

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Hate set’s getting moved to a position where it feels like the person moving the truck is going on a personal trip I see no need in them moving our adjusted seating position other than moving the seat back or forward for them to fit your going to the shop not on a cruise

Hate set’s getting moved to a position where it feels like the person moving the truck is going on a personal trip I see no need in them moving our adjusted seating position other than moving the seat back or forward for them to fit your going to the shop not on a cruise

Rating breakdown (out of 5):
Customer service
4.0
Buying process
—
Quality of repair
4.0
Overall facilities
—
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Great attention to customer and our needs. They pay attention very attentive and helpful…courteous

Great attention to customer and our needs. They pay attention very attentive and helpful…courteous

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Greasy service and well taken care of you an the next clients that they come in

Greasy service and well taken care of you an the next clients that they come in

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very satisfied with the customer service. The salesman was very helpful. Pepe Hinojosa I highly recommend him

Very satisfied with the customer service. The salesman was very helpful. Pepe Hinojosa I highly recommend him

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 17 reviews