Critz BMW

Ask for Philip! I was in the market for a very specific model used car which I happened to find online at Critz BMW. Critz is located about 450 miles away from me in another state and to say I bit nervous about buying a car that I could not see in person first was an understatement, but I decided to reach out to Critz BMw anyways and am happy I did. I was contacted the following morning by Philip Ellison. I expressed my concerns about buying a used car over the phone that I could not see in person first. Philip went above and beyond to try and help alleviate my concerns. You can tell that Philip is not only a car person himself but a straight shooter too. Not only did he take the time to send me over a dozen high resolution photos but also sent me several detailed videos in which he was sure to point all the minor imperfections (which were all normal things one would expect on a used car). The price negotiations were painless, without all the unnecessary games that a lot of car dealerships try which I truly appreciated. We were easily able to reach an agreement on price within 30 minutes. I decided to fly to Savannah and drive the car home instead of having the car transported to me as l wanted to see and drive it before paying for it and Philip with kind of enough to personally come pick me and my son at the airport in person. Once we got to the dealership, you could see that the car was detailed to perfection. Not a single water spot or speck of dust anywhere and it was exact as described oy Philip. He even went as far as to stored inside to keep the weather and element from messing up the detail job before I arrived. He could tell I was excited about buying the car which he said got him excited about having the car ready for me. After a quick test drive, we sat down to complete the necessary paperwork with Nikki in the finance department. In my 30+ years of buying and leasing cars, this was probably the quickest and nicest time! have had to spend with a finance manager in all my car buying experiences. Both Philip and Nikki reviewed some of the various protection plans that they had available for me, but I never felt as if they were being pushy or trying to hard sell me. Being over 50+ years old, I can honestly say that this was the most pleasant car buying experiences I have every had and want to personally thank Philip for making it so easy and pleasant. Even though Critz is 450 miles away from me, I will look at buying from them again when the time comes and would highly recommend that if you are looking to buy from Critz in Savannah, GA, that you ask for Philip.