Greg May Hyundai

My wife bought a 2023 Elantra N new, and the salespeople were great friendly and helpful. Also service department was great and helpful always explaining everything to her. Don't know who took it over but they are not friendly and very rude

My teenager child bought the car in Jan. 2023 in Greg May, Waco, Texas, while I live in CA. When I dropped the car today for the software upgrade at Hyundai dealer, CA, I was told that the car should not be sold. The car had a major collision before. All warranties are not covered anymore as the car was re-branded. My child was not told about the major collision that was involved. I found the dent in the car door. Can anyone tell me what are my rights as a consumer ? Any lawyer to help ?

My father in law who is 86 years old bout a car 2 years ago and had a factory recall. He took it in and they had it for a week and then said they couldn't repair it and they needed to talk with engineer. Fast forward to today. Lost key fob a week and half ago. I have mechanical key but not the fob. My car is push button start so I can't start without the fob. They tow my car to the dealership and make me pay up front $583.00. then tell me they have to order the fob. A week passes and still no word. They don't even offer a loaner car. So I called today and was told they got the fob in but can't program it again they have to call engineer.. WHAT ? SO my father in law paid $583 for them to keep his car for who knows how long and they don't even have the decency to offer a loaner for a car they sell but can't make a key for. I would never recommend this place to anyone and will be sharing this on social media. My father in law is on foot and they could care less. They sure had to have their money for the repair and now they say they can't fix it without an engineer. RIDICULOUS !

Tried to buy a Tucson from them but they had no interest in giving me an out the door price over the phone. Was ready to drive 2 hours to buy a car from them but they decided they didn't want my business. When I called the manager to see why nobody called me back after saying they would, he said I was not in their "PMA" so they blew me off. I take that as short hand for we will not commit to a price because we want to pile on the dealer addons when we have you here in person. Glad they are making so much money that they don't need mine. You have been warned.

Excellent service experience. Tim Rich provided prompt and courteous set up and delivery of service. The service department completed 4 service and the multi-point inspection in less time than expected. And I used the 10% service discount mailed to me. Thanks guys, as I continue to enjoy my Santa Fe Sport.

I am begging anyone at this place to hear my CRY! My car was dropped off OCTOBER THE 11TH TODAY IS Jan 11th and my car is still not fixed. I am in desperate need of getting my car back in order to keep my job! Please, please, PLEASE I AM BEGGING YOU! IT HAS BEEN THREE MONTHS.

Do not stand behind their vehicles, when something goes wrong it’s oh well it’s pass the mileage we don’t cover it anymore. But yet then they come out with a recall and when you ask or email them they don’t respond. Then we take it so they can put a new sensor on it’s there all day and when you call them they say oh we don’t have the part we have to order it REALLY you couldn’t call and tell me this? So they supposedly order the part And called us to tell us the part is there we set up an appointment we take it in again it’s their all day we call and check on it and what do they tell us ? WE DONT HAVE THE PART IT WILL BE ANOTHER WEEK OR SO!!! THEY STILL DO NOT CALL AND TELL US THEY DIDNT HAVE THE PART TILL WE CALLED AND CHECKED ON IT!!! I will NEVER RECOMMEND THIS PLACE TO ANYONE!!!

I was contacted in a Facebook group by one of their salesmen after asking what other people paid for the same make/model/trim of a Hyundai I'm looking for. A lot of dealerships have been marking the cars up, and I was clearly looking for fair pricing averages from other buyers. The salesmen told me to come to Greg May Hyundai in Waco, TX so he could take care of me. He wanted MSRP TTL, when I had an offer at a much closer dealership for already $4,000 less than that. When I told him that is ridiculous and insulting, he tried calling me a liar and continued to argue with other Hyundai owners. He then went on to say he makes 6 figures a year without a college degree. Is this who you want selling you a car? A salesmen or dealership who tries to swindle you out of THOUSANDS of dollars in plain view? And one who brags about his income by doing that? No thank you. But I will put this elsewhere on the internet to warn others of your deceptive trade practices.

In February 1st, my Sonata engine stopped on Highway 35 near Waco. I towed the Sonata to Greg May Hyundai dealership in Waco. It was concluded that the Sonata engine was defective, and it took almost two months to replace it. It took a month to determine that the engine was defective, but Greg May Hyundai didn't offer me a rental car during the time. When I took over my car after repairing it in March 26, I discovered that they had broken my windshield. I made a claim for that to the service manager, and he said he would pay if I replaced the windshield. In April I replaced the windshield and sent an invoice to the service manager by an email and called him to talk about that. He said he would send me a check. But I haven't yet received the check until now. I called to Greg May Hyundai again and found out that the service manager had quit. I spoke to another employee about the windshield and he said he didn't know and he couldn't pay for it. Communicating with Greg May Hyundai for car repairs from February until now was like a nightmare for me.

The salesman was kind and understanding he listened too me and didn't push anything to pricey and he was very knowledgeable of the cars offered and was very thorough. He patiently answered all my questions.