Reviews
Found a very nice, clean, reasonably priced, low mileage
Found a very nice, clean, reasonably priced, low mileage Mazda CX-5 here for my daughter. We purchased the car but experienced the following… Unbelievably, this dealership (both sales and finance) simply did not return our phone calls during the sales process. Nor did they return calls from the DCU bank people we were working with. I always had to get in my car and physically go to the dealer’s West Bridgewater/Brockton site to conduct business. The dealership sold us on paying a hefty sum for LoJack recovery services and handed us a signed LoJack contract. BUT they did not activate the service with LoJack. When we contacted LoJack directly and referenced our contract number they did not recognize us. We were not in their system. The dealer had pocketed our money and we got zero LoJack coverage in return. They also sold us coverage to replace a lost key / fob. Same thing happened. When I contacted the phone number I was given for this service they had no record of us. The dealer did end up replacing our lost key but only after some insistence on my part and they sensed I was interested in buying another vehicle from them. The finance manager we dealt with originally is gone. The sales person we dealt with originally is gone. We’ve decided to not fight with the dealer over the LoJack scenario. Rather, we have opted to cut our losses / aggravation and just not go back. Which is too bad because they do keep a very nice fleet of used vehicles in stock.
Found a very nice, clean, reasonably priced, low mileage
Found a very nice, clean, reasonably priced, low mileage Mazda CX-5 here for my daughter. We purchased the car but experienced the following… Unbelievably, this dealership (both sales and finance) simply did not return our phone calls during the sales process. Nor did they return calls from the DCU bank people we were working with. I always had to get in my car and physically go to the dealer’s West Bridgewater/Brockton site to conduct business. The dealership sold us on paying a hefty sum for LoJack recovery services and handed us a signed LoJack contract. BUT they did not activate the service with LoJack. When we contacted LoJack directly and referenced our contract number they did not recognize us. We were not in their system. The dealer had pocketed our money and we got zero LoJack coverage in return. They also sold us coverage to replace a lost key / fob. Same thing happened. When I contacted the phone number I was given for this service they had no record of us. The dealer did end up replacing our lost key but only after some insistence on my part and they sensed I was interested in buying another vehicle from them. The finance manager we dealt with originally is gone. The sales person we dealt with originally is gone. We’ve decided to not fight with the dealer over the LoJack scenario. Rather, we have opted to cut our losses / aggravation and just not go back. Which is too bad because they do keep a very nice fleet of used vehicles in stock.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I went into DriveMax not knowing what I was looking for
I went into DriveMax not knowing what I was looking for but a kind gentleman Nick helped point me in the right direction. Very easy to talk to and was willing to work with me on what I needed. I'll definitely be back when I'm ready to make a purchase
I went into DriveMax not knowing what I was looking for
I went into DriveMax not knowing what I was looking for but a kind gentleman Nick helped point me in the right direction. Very easy to talk to and was willing to work with me on what I needed. I'll definitely be back when I'm ready to make a purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience there.
I had a great experience there. I am looking for a car and the sales man Nick R. was so helpful. I think I will go back for a second look.
I had a great experience there.
I had a great experience there. I am looking for a car and the sales man Nick R. was so helpful. I think I will go back for a second look.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I bought a Silverado they had on the lot.
I bought a Silverado they had on the lot. It was priced good and optioned better than I was I was expecting. I am completely satisfied with my new to me truck.
I bought a Silverado they had on the lot.
I bought a Silverado they had on the lot. It was priced good and optioned better than I was I was expecting. I am completely satisfied with my new to me truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stop by and see a Great Team!
Stop by and see a Great Team!!! They are all very helpful and professional. They get everything done in one place from beginning to end
Stop by and see a Great Team!
Stop by and see a Great Team!!! They are all very helpful and professional. They get everything done in one place from beginning to end
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They have great customer service and are super friendly.
They have great customer service and are super friendly. Made the financing part super easy and quick .Definitely would recommend them as your car associates!
They have great customer service and are super friendly.
They have great customer service and are super friendly. Made the financing part super easy and quick .Definitely would recommend them as your car associates!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Recently we bought a beautiful C-class from Drivemax.
Recently we bought a beautiful C-class from Drivemax. Manny walked me through the car with expertise and we were able to get to a price point that made us both happy! Communication was top notch and had a customer focus attitude.
Recently we bought a beautiful C-class from Drivemax.
Recently we bought a beautiful C-class from Drivemax. Manny walked me through the car with expertise and we were able to get to a price point that made us both happy! Communication was top notch and had a customer focus attitude.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought the vehicle for 22,000 needed brakes and rotors
Bought the vehicle for 22,000 needed brakes and rotors they refused to fix it
Bought the vehicle for 22,000 needed brakes and rotors
Bought the vehicle for 22,000 needed brakes and rotors they refused to fix it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Exceptional experience purchasing our new to us Audi Q7.
Exceptional experience purchasing our new to us Audi Q7. I found a car on sale by them and was surprised how my expectations from the ad was reached with what it was in person. Very friendly as well.
Exceptional experience purchasing our new to us Audi Q7.
Exceptional experience purchasing our new to us Audi Q7. I found a car on sale by them and was surprised how my expectations from the ad was reached with what it was in person. Very friendly as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This place is nothing but a scam the cars are not fully
This place is nothing but a scam the cars are not fully inspected they trick you into a whole bunch of things I highly recommend anyone who dare comes here to go somewhere else and Shop please the employees are very untruthful and the general manager is worse it's all a scam and they do not fix the cars they don't even know what's wrong with them until you drive it after you sign the paperwork deceitful deceitful deceitful with no moral integrity they will take advantage of you if you don't know what you're doing or what you're looking for and they use the employees to lure you I give them a zero and shame on the employees they should shut this place down!!!!!
This place is nothing but a scam the cars are not fully
This place is nothing but a scam the cars are not fully inspected they trick you into a whole bunch of things I highly recommend anyone who dare comes here to go somewhere else and Shop please the employees are very untruthful and the general manager is worse it's all a scam and they do not fix the cars they don't even know what's wrong with them until you drive it after you sign the paperwork deceitful deceitful deceitful with no moral integrity they will take advantage of you if you don't know what you're doing or what you're looking for and they use the employees to lure you I give them a zero and shame on the employees they should shut this place down!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase