Reviews
Had to drop off my car since it was barely moving.
Had to drop off my car since it was barely moving. Told Bethany my issue and she did the intake even though my scheduled appointment was still 2 days away. I was updated timely of any news with the repair and she was very responsive to all my texts messages. She left voicemails when I wasn't able to answer her calls and overall communication was excellent. This is my second major repair with the dealer and both instances went smoothly. Would recommend working with Bethany for her attentiveness and A+ communications. You will never feel in the dark with the status of your repair or if you have any questions.
Had to drop off my car since it was barely moving.
Had to drop off my car since it was barely moving. Told Bethany my issue and she did the intake even though my scheduled appointment was still 2 days away. I was updated timely of any news with the repair and she was very responsive to all my texts messages. She left voicemails when I wasn't able to answer her calls and overall communication was excellent. This is my second major repair with the dealer and both instances went smoothly. Would recommend working with Bethany for her attentiveness and A+ communications. You will never feel in the dark with the status of your repair or if you have any questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Carlo, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The staff is well trained to be helpful and professional.
The staff is well trained to be helpful and professional. They are also thorough and helpful with multiple options in dealing with mechanical problems found. They truly demonstrate excellence in every aspect of car care, customer service and expectations.
The staff is well trained to be helpful and professional.
The staff is well trained to be helpful and professional. They are also thorough and helpful with multiple options in dealing with mechanical problems found. They truly demonstrate excellence in every aspect of car care, customer service and expectations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!
Joe is extremely nice and the experience was great!
Joe is extremely nice and the experience was great! The dealership was relaxed and no pressure. We were in and out in a few hours with a new car.
Joe is extremely nice and the experience was great!
Joe is extremely nice and the experience was great! The dealership was relaxed and no pressure. We were in and out in a few hours with a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
My guy Vitaliy, professional all the way, knows how 2
My guy Vitaliy, professional all the way, knows how 2 treat his customers, makes u feel comfortable in coming back, I really like the dude.
My guy Vitaliy, professional all the way, knows how 2
My guy Vitaliy, professional all the way, knows how 2 treat his customers, makes u feel comfortable in coming back, I really like the dude.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Charles, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Sagan was excellent, helped my wife and I purchase a used
Sagan was excellent, helped my wife and I purchase a used car at Herb Gordon Subaru, definitely reach out to him.
Sagan was excellent, helped my wife and I purchase a used
Sagan was excellent, helped my wife and I purchase a used car at Herb Gordon Subaru, definitely reach out to him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you, and we hope to see you again!
Herb Gordon Subaru Service is the Best It isn?
Herb Gordon Subaru Service is the Best It isn?t always easy to find a service center that does excellent work consistently and cares about their customers. Every associate is helpful. The work is always first class
Herb Gordon Subaru Service is the Best It isn?
Herb Gordon Subaru Service is the Best It isn?t always easy to find a service center that does excellent work consistently and cares about their customers. Every associate is helpful. The work is always first class
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Denise, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
It took me over a year to buy a new car, largely because
It took me over a year to buy a new car, largely because the experience at so many dealerships was so disappointing. That's what made Herb Gordon Subaru stand out from the crowd!! The buying experience was outstanding but the experiences with the Herb Gordon Service Department since my purchase have validated my decision to buy from this wonderful team! The state of the art facility is always sparkling clean and everyone is attentive and accommodating!! Do yourself a favor and buy your next car from Herb Gordon Subaru, or, if you're already the owner of a Subie, do yourself a favor and switch to Herb Gordon for all of your service needs!
It took me over a year to buy a new car, largely because
It took me over a year to buy a new car, largely because the experience at so many dealerships was so disappointing. That's what made Herb Gordon Subaru stand out from the crowd!! The buying experience was outstanding but the experiences with the Herb Gordon Service Department since my purchase have validated my decision to buy from this wonderful team! The state of the art facility is always sparkling clean and everyone is attentive and accommodating!! Do yourself a favor and buy your next car from Herb Gordon Subaru, or, if you're already the owner of a Subie, do yourself a favor and switch to Herb Gordon for all of your service needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kevin, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
I recently had the pleasure of working with the team at
I recently had the pleasure of working with the team at HERB GORDON SUBARU while buying my first car, and I couldn’t be happier with the experience. The associates were incredibly knowledgeable and patient, guiding me through every step of the process. They took the time to listen to my needs and found the perfect vehicle for me. Their friendly attitude and genuine desire to help made the entire experience enjoyable and stress-free. I highly recommend Muhammed Zeidan to anyone looking for great service and support while purchasing a car!
I recently had the pleasure of working with the team at
I recently had the pleasure of working with the team at HERB GORDON SUBARU while buying my first car, and I couldn’t be happier with the experience. The associates were incredibly knowledgeable and patient, guiding me through every step of the process. They took the time to listen to my needs and found the perfect vehicle for me. Their friendly attitude and genuine desire to help made the entire experience enjoyable and stress-free. I highly recommend Muhammed Zeidan to anyone looking for great service and support while purchasing a car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Had my Legacy serviced at Herb Gordon Subaru, as usual
Had my Legacy serviced at Herb Gordon Subaru, as usual great experience and service. I always have my car serviced at Herb Gordon ! Always very happy.
Had my Legacy serviced at Herb Gordon Subaru, as usual
Had my Legacy serviced at Herb Gordon Subaru, as usual great experience and service. I always have my car serviced at Herb Gordon ! Always very happy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, we strive for a high level of customer satisfaction in all aspects of our dealership. Safe travels!
I came in as a walk-in, and service was great.
I came in as a walk-in, and service was great. The lounge was clean and I worked upstairs on my work. The representative provided updates
I came in as a walk-in, and service was great.
I came in as a walk-in, and service was great. The lounge was clean and I worked upstairs on my work. The representative provided updates
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Saida, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.