Herb Gordon Subaru

I test drove a lot of cars before deciding on a Subaru. After driving the same car for 14 years, I had a hard time deciding on what I wanted, so I ended up driving a lot of different makes and models and visiting a lot of dealerships. Which means I also interacted with a lot of different salespeople. So when I say Brandon was the best salesperson I worked with, I don't say that lightly. Hands down, he stood out from everyone else. He was on top of everything from the beginning - responsive, organized, knowledgeable, and always followed through on what he said he would do. What I appreciated most was that he never made me feel pressured or rushed. He was available when I had questions, but never did the stereotypical pushy salesperson routine that makes car shopping so exhausting. Most importantly, he came across as a genuinely nice person. Honest, respectful, patient, and easy to talk to. Buying a car can be stressful, but working with him was refreshingly straightforward. If you're an introvert who dreads buying a car because it means interacting with a bunch of new people, Brandon is really good at reading the room and making you feel comfortable. If you're an extrovert, the same applies. He has a way of meeting people where they are and making them feel welcome without ever seeming fake or over-the-top. Out of all the dealerships I visited and all the salespeople I dealt with during my search, Brandon stood out by a mile. He made the entire experience feel easy and low-pressure, and I always felt like he was focused on helping me find the right car rather than just making a sale. I don't usually write reviews, so the fact that I'm taking the time to write one should tell you how positive this experience was. The rest of the team at Herb Gordon was great too, which only reinforced the positive impression Brandon made from the start. If you're looking for someone who will treat you with respect, listen to what you want, and make the car-buying process as painless as possible, I highly recommend working with Brandon.

I test drove a lot of cars before deciding on a Subaru. After driving the same car for 14 years, I had a hard time deciding on what I wanted, so I ended up driving a lot of different makes and models and visiting a lot of dealerships. Which means I also interacted with a lot of different salespeople. So when I say Brandon was the best salesperson I worked with, I don't say that lightly. Hands down, he stood out from everyone else. He was on top of everything from the beginning - responsive, organized, knowledgeable, and always followed through on what he said he would do. What I appreciated most was that he never made me feel pressured or rushed. He was available when I had questions, but never did the stereotypical pushy salesperson routine that makes car shopping so exhausting. Most importantly, he came across as a genuinely nice person. Honest, respectful, patient, and easy to talk to. Buying a car can be stressful, but working with him was refreshingly straightforward. If you're an introvert who dreads buying a car because it means interacting with a bunch of new people, Brandon is really good at reading the room and making you feel comfortable. If you're an extrovert, the same applies. He has a way of meeting people where they are and making them feel welcome without ever seeming fake or over-the-top. Out of all the dealerships I visited and all the salespeople I dealt with during my search, Brandon stood out by a mile. He made the entire experience feel easy and low-pressure, and I always felt like he was focused on helping me find the right car rather than just making a sale. I don't usually write reviews, so the fact that I'm taking the time to write one should tell you how positive this experience was. The rest of the team at Herb Gordon was great too, which only reinforced the positive impression Brandon made from the start. If you're looking for someone who will treat you with respect, listen to what you want, and make the car-buying process as painless as possible, I highly recommend working with Brandon.

Our car was having some strange electrical issues, and we needed to bring it in several times. Giovanni genuinely wanted to help and he took care of us. He never charged is for the several hours of work they put into diagnosing the car's issues, and once they found the problem, they gave a lot of options on how to solve the problem.

I've known Vitaly since 2012 when I bought my first car from HB Subaru. He is the model employee that EVERYBODY should follow. If you need an answer and detailed explanation, he is the ONE. I am very happy to him still there. HB Subaru should keep such great professional employees like him in his roster. Keep up the great work...

Brandon Le is one of the best car salespersons. He is knowledgeable and extremely helpful and courteous. I very strongly recommend working with him.

This dealership is great. Vitaly is the best. Everyone is freindly, snacks and beverages and comfortable waiting areas, Thank you

Very professional and very polite as well as respectful and prompt. Team kept me notified every step of the way.

Been going to Vitaliy for years now. He's the best service advisor! He's always courteous and makes sure that everything is taken care of. I'm his regulars and he knows exactly what my preferences are!

Been servicing my Subaru here for years now. The service area is good for a wait.

This is my fourth Subaru from this dealership. I particularly like the service department, always responsive and timely service. and I never leave feeling like I have been taken advantage of (happens frequently to women). Vitality takes very good care of me!