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Jenkins Kia of Ocala

(2,876 reviews)
Visit Jenkins Kia of Ocala
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (352) 581-6964 (352) 581-6964
Used (352) 581-6958 (352) 581-6958
Service (352) 581-6967 (352) 581-6967

Reviews

(2,876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Ocala from DealerRater.

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Great Service.

The service was great and the donuts too! I would recommend this dealership to others. I have been dealing with Hyundai and Kia since 2001 and never had a problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lou, Thank you for your continued business! We look forward to assisting you with any future vehicle needs!

Great service and knowledgeable, attentive staff

From the moment I arrived to moment I left, I could not be happier with the experience and service. Our service adviser, Chris was top notch! He made sure everything that needed to be done to our vehicle was taken care of and that we were comfortable while waiting for the service to be completed. He kept us informed and up to date on the status of our vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to review your experience! We are pleased to know Chris provided you with a five-star experience!

Exceptional Service

I always find the staff at Jenkins Kia courteous and efficient. A pleasure doing business with them. While there for service I also talked to sales agents, who also gave me information and were very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming to us with any of your vehicle needs!

Very good service done in timely manner

Front plate install, alignment checked and noise when starting. Service dept. was very friendly and listened to my concerns with my vehicle. great job to staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to serve you!

always a pleasant experience

quick, friendly check in, great waiting area....hot tea and coffee, snacks, etc. phone chargers available, you can watch your car while you wait if you choose to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback!

nice professional help.

These salesman was very helpful in helping me make my decision. They answered all my question and showed me how I could work the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Louvenia, Congratulations on your purchase! We are delighted to know our team provided you with an excellent experience!

Excellent service

Everyone that the dealership was courteous and the service was excellent. I didn't have a long wait. I also enjoy having the free WiFi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to serve you! We look forward to assisting you with any future vehicle needs!

easy and quick

In the past I have not had good experience but the last two time were very good. Jarrell Powell was very friendly and accommodating. Wait time was shorter than before and that was a good thing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Susie, Thank you for allowing us the opportunity to regain your trust in us!

Great Experience

Jamie Fielding is an excellent sales person. Guy and John made this a painless experience. Highly recommend Jenkin Kia of Ocala. Second car from the dealership. Thank you you guys are great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Denise, We greatly appreciate your kind words!

Only dealership I will go to in Marion county

My fiancé and I will went in to get an oil change and walked out with 2 new cars. Forte and Optima. I have now purchased 3 vehicles from Jenkins Kia and will never go anywhere else. Jamie Fielding, Guy Rodas and John Szylin were professional, friendly and knowledgeable. 5 ?? service all the way! Thank you Jenkins Kia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jim, Congratulations to your and your fiancé! We are so delighted to continue to serve you!