Audi Pittsburgh

My new go to service for regular maintenance and state inspections. Oscar was helpful, professional and I got my car back early afternoon with a walk around video and commentary.

It was a very efficient service appointment. My vehicle was ready at the time they stated.

Courteous and professional staff and service was performed in a timely manner as promised today.

Very personable knowledgeable service staff. Was certainly impressed by the narrated video sent directly to me from the service tech which clearly described and explained the issue as well as what need to be done to fix the problem. They made an extra effort to get the car back to me on the same day which was appreciated. Pleasant experience.

The service was performed in a timely manner. I was informed upfront about all the items to be addressed and projected costs. The service manager was most helpful and congenial.

David at Service desk was very helpful and insightful in advice on my brakes options. A guy who knows how to go an extra mile.

o brake. Also, my guest sometimes cannot get into my passenger side without me opening it from the inside. I come in and I knew it was going to be an issue when I was already being charged for a diagnostic when I just bought the car. I get a call they can’t find the issue with my door but it’s 1700 due to severe rust on my brakes. I only had this car for two months and just went back to work due to working from home. How is my brakes severely rusted?! I call Kurt my sales person (who made the buying process easy and painless) and he goes and talks to Oscar who then tells me they will pay for the labor but I now owe 1300 on just the front brakes and I need tires rotated?!? I JUST GOT THIS CAR AUGUST!!! Knowing I never fixed brakes on my last 2012 Q5 I had for five years I knew this was ridiculous!!!! I’m over #1 Cochran and Audi will never fix or see my car again. I’ll edit when my new mechanic tells me what’s really wrong! I just saw another post with the same issue! Do better Audi!!!!

o brake. Also, my guest sometimes cannot get into my passenger side without me opening it from the inside. I come in and I knew it was going to be an issue when I was already being charged for a diagnostic when I just bought the car. I get a call they can’t find the issue with my door but it’s 1700 due to severe rust on my brakes. I only had this car for two months and just went back to work due to working from home. How is my brakes severely rusted?! I call Kurt my sales person (who made the buying process easy and painless) and he goes and talks to Oscar who then tells me they will pay for the labor but I now owe 1300 on just the front brakes and I need tires rotated?!? I JUST GOT THIS CAR AUGUST!!! Knowing I never fixed brakes on my last 2012 Q5 I had for five years I knew this was ridiculous!!!! I’m over #1 Cochran and Audi will never fix or see my car again. I’ll edit when my new mechanic tells me what’s really wrong! I just saw another post with the same issue! Do better Audi!!!!

The service advisor i dealt with was so amazing. He was very informative , kind and genuine. I recommend anyone getting service for the audi ask for David Smith. Thank you david

oscar was very nice and helpful. also very short which saved time with my visit.