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Audi Indianapolis

(626 reviews)
Visit Audi Indianapolis
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award
New (888) 259-7052 (888) 259-7052
Used (888) 259-6094 (888) 259-6094
Service (888) 259-7191 (888) 259-7191

Reviews

(626 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Indianapolis from DealerRater.

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Superior Automobile Dealer

I’ve purchased many cars through the years but this car buying experience was the very best by far. Service, speed, product, price, and communication were all superior. Dennis B. won’t waste customer time. He understands your time is valuable. This was the fastest car buying experience we’ve completed and I’ve seen a lot. Dennis has excellent product experience. No one knows the cars like he does. The communication at this dealership is excellent. They promised they would do certain things and they did. Their character will not let you down. If you don’t like buying cars because of the time or experience, come to this dealer. I’m so pleased with my experience, I’ve committed that my next car will come from this dealer. I’ve already created a hot link to their inventory. The service department sells cars too, because of their customer service and communication service. Andrew F. was excellent and they really take care of their customers. Date of purchase was early September, 2018. Dan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hi Dan, Thank you so much for this extremely positive review. We couldn't be more glad that you're satisfied with your purchase and with our efforts. We look forward to working with you in the future.

Good Customer service

I received good friendly customer service. I did not feel pressured and Dennis was able to find the car with the amenities I wanted in my preferred color.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We knew you’d chosen a great vehicle, and we’re happy you’re loving it. Thanks again for your business.

Very good service

Dennis was waiting for me to arrive from out of town. He stayed with me through lunch with all my questions. He helped me on the deal for several hours. Thanks again Dennis. A pleasure meeting you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re grateful for your kind words. We hope you will tell others about us, and send them our way. Thanks again.

Great Experience

Bruce came in on his day off for a test drive on the Jeep. The whole process was very laid back. I love my new car and the whole process was so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We enjoyed your kind words. We know the search for a vehicle can be tough. We’re glad we could make yours easier. Stop by anytime. You’re always welcome.

Bruce Peterson

If you are looking for a new or used car ask for Bruce Peterson. He made the process so simple and pleasurable. Thank you Bruce!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hello Lisa, Thank you for your positive remarks! Our job is to get you what you want, and we're happy to know that we succeeded.

Good service

I had my car serviced no issues. They were able to accommodate my schedule. I always enjoy the ability of this dealership to work with my work schedule

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your business and your kind words. We highly value customer service, and we're glad to hear that our efforts are appreciated.

Bought a 2009 Acura Tl

Very good service! Our salesman Justin was very nice and helpful! Will definitely consider buying at this dealership again. Thank you for an enjoyable experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Justin Locke Knows Audi

Justin was great to work with during the purchase and delivery of our Audi Q7. We purchased the Prestige package so there were so many features we had to learn to use. Justin set up a time a week after we bought the Q7 to go over our questions.and help us set everything up. I had a lot of questions about the My Audi app and he spent a lot of time helping me with that. I would highly recommend Justin to anyone looking for an Audi!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you. There’s nothing better than a customer who loves their new Audi Q7. If there’s anything else we can do, be sure to let us know.

Trading in my 2017 audi prestige wth 16000 miles

I'm a 10 year customer who will never go back.totally was taken advantage of by Andrew long had 4 other lots offering more.they didnt care

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very taken advantage of on trading in my 2017 wth 16000 mile

Took advantage of my wife on trading in her 2017 sq5..Andrew long was very awful to my wife.great at selling awful after sell

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.