Reviews
Justin my service advisor does a courteous and efficient job at handling my concerns on my Audi Q7.
Justin my service advisor does a courteous and efficient job at handling my concerns on my Audi Q7.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Audi Indianapolis has the BEST customer service attention. I appreciate your prompt service. Muchas Gracias!
Audi Indianapolis has the BEST customer service attention. I appreciate your prompt service. Muchas Gracias!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing Audi Indianapolis! It was so kind of you to share your experience, Juolvera.
The customer service we experienced from a specific service advisor was poor. Her communication could use improvement as well. Based off this experience we will not rush back unless we have no other place to go.
The customer service we experienced from a specific service advisor was poor. Her communication could use improvement as well. Based off this experience we will not rush back unless we have no other place to go.
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- 2.0
- Does not recommend this dealer
- Came in for service or repair
We set a high standard for ourselves, so I'm sorry to hear your experience didn't reflect this. Your feedback is valuable to us, and I'd love a chance to speak with you directly. While I search for your contact information, please feel free to call me. Thank you, Caleb Nobbe - Service and Parts Director - 317-848-3771
Clean efficient dealership with friendly employees. Always treats the customer well and is helpful when asking questions about car features or service.
Clean efficient dealership with friendly employees. Always treats the customer well and is helpful when asking questions about car features or service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Zabee, thank you for your business and this excellent review! It's great to hear that our team has been so helpful and efficient. We appreciate your support and hope to see you again at Audi Indianapolis!
The service was excellent, they were prompt and efficient. They did a great job . The recent renovation made the experience easy since I chose to wait. I highly recommend Tom Wood Audi.
The service was excellent, they were prompt and efficient. They did a great job . The recent renovation made the experience easy since I chose to wait. I highly recommend Tom Wood Audi.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sheila, we’re glad to hear this! Thank you for choosing Audi Indianapolis and for sharing your support. We’ll see you next time!
Love it here! Someone is always there to greet you when walking in. I’ve been working with Josh Sides for my last three vehicles and he is and has been amazing! 10/10 recommend. Service and finance staff are also amazing and easy to work with. Have not had a bad experience yet!
Love it here! Someone is always there to greet you when walking in. I’ve been working with Josh Sides for my last three vehicles and he is and has been amazing! 10/10 recommend. Service and finance staff are also amazing and easy to work with. Have not had a bad experience yet!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Crisma, thank you for your continued trust and glowing recommendation! We're happy to hear Josh and our team have consistently delivered a great experience. We look forward to welcoming you back to Audi Indianapolis.
Good experience overall. Justin kept me updated on the status of services/ repairs needed and the service team was very thorough in explaining every service they performed.
Good experience overall. Justin kept me updated on the status of services/ repairs needed and the service team was very thorough in explaining every service they performed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Robbin, it's great to know Justin kept you informed and that our team was thorough in their explanations. Thank you for choosing Audi Indianapolis!
Perfect service and treatment as usual. I always enjoy the facility and how relaxed and comfortable the setting is.
Perfect service and treatment as usual. I always enjoy the facility and how relaxed and comfortable the setting is.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christopher, we're delighted to hear you had another great experience at Audi Indianapolis! We appreciate your kind words and look forward to seeing you next time.
I took my car in for regular maintenance. They were ready for me at the appointed time. Steve, the service rep kept me informed all along the way. At the end I was provided detailed pictures of parts of my car the either needed immediate attention or needed just to be watched for possible future attention. Very professional operation in every way. Don Smith
I took my car in for regular maintenance. They were ready for me at the appointed time. Steve, the service rep kept me informed all along the way. At the end I was provided detailed pictures of parts of my car the either needed immediate attention or needed just to be watched for possible future attention. Very professional operation in every way. Don Smith
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Don, we love hearing from our guests and we are thrilled that Steve made your visit smooth and informative from start to finish. We hope you think of us again next time! Thank you from all of us at Audi Indianapolis.
My experience with Audi Indianapolis was exceptional, especially the professionalism exhibited by Derrick Burns, my salesperson. He answered all my questions and processed all my paperwork in a timely manner. It was a pleasure doing business with Derrick. Also, both Neil Brenner and Jim Koska were integral in encouraging me to purchase my new Jaguar.
My experience with Audi Indianapolis was exceptional, especially the professionalism exhibited by Derrick Burns, my salesperson. He answered all my questions and processed all my paperwork in a timely manner. It was a pleasure doing business with Derrick. Also, both Neil Brenner and Jim Koska were integral in encouraging me to purchase my new Jaguar.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Andrew, thank you for highlighting Derrick Burns, Neil Brenner, and Jim Koska from our team! We appreciate your business and your fantastic feedback. Congratulations on your new Jaguar! - The Audi Indianapolis Team