Reviews
Great experience working with Steve Snodgrass during the Q5 maintenance. Please note that a 2.7% ADDITIONAL FEE APPLIES WHEN PAYING BY CREDIT CARD.
Great experience working with Steve Snodgrass during the Q5 maintenance. Please note that a 2.7% ADDITIONAL FEE APPLIES WHEN PAYING BY CREDIT CARD.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Deal was going good till we learn at the purchase that only one key was available for the vehicle. That is going to cost me over $300 to get program. Plus it’s a major hassle to get done. Not happy about that.
Deal was going good till we learn at the purchase that only one key was available for the vehicle. That is going to cost me over $300 to get program. Plus it’s a major hassle to get done. Not happy about that.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
I have been a customer of Audi of Indianapolis for more than 20 years, and for all of that time I have been extremely happy with all facets of their business and with every staff member I have come into contact with. The service staff always greets customers by name and are extremely pleasant and accommodating.
I have been a customer of Audi of Indianapolis for more than 20 years, and for all of that time I have been extremely happy with all facets of their business and with every staff member I have come into contact with. The service staff always greets customers by name and are extremely pleasant and accommodating.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Craig, thank you for being a loyal customer of Audi Indianapolis for over 20 years! We truly appreciate your kind words about our team. Your continued patronage means the world to us, and we look forward to serving you for many more years to come!
Car was fixed in a reasonable time. Rachel did an excellent job of keeping me informed. Very good experience
Car was fixed in a reasonable time. Rachel did an excellent job of keeping me informed. Very good experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry, we are so glad Rachel kept you informed throughout the process! Thank you for choosing Audi Indianapolis!
Always good service on a reasonable time. Rachel was my advisor and really did a great job.
Always good service on a reasonable time. Rachel was my advisor and really did a great job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Carlos, for reviewing Rachel and Audi Indianapolis!
Tou at this dealership is an excellent intermediary between the customer and those who complete the work. He made sure things were done and his communication skills with me were the BEST! I appreciate all that was done to fix the air conditioning in my car. Good people, good dealership. :)
Tou at this dealership is an excellent intermediary between the customer and those who complete the work. He made sure things were done and his communication skills with me were the BEST! I appreciate all that was done to fix the air conditioning in my car. Good people, good dealership. :)
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your positive experience with Tou and our team, Marilyn! We are happy to hear that you felt valued and supported while working with us at Audi Indianapolis. Safe travels ahead!
I never have any issues coming here! There is someone always there to meet you at the bay when you pull in. Was able to work with Gibson for the first time this past week and he was very informative and communicated everything I needed to know about my service and what needed to be done! I love the upgraded areas from the last time I was in, made the area feel more open and they did add really good touches!
I never have any issues coming here! There is someone always there to meet you at the bay when you pull in. Was able to work with Gibson for the first time this past week and he was very informative and communicated everything I needed to know about my service and what needed to be done! I love the upgraded areas from the last time I was in, made the area feel more open and they did add really good touches!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Crisma, we are happy to hear Gibson and our team take such good care of you! Thank you for choosing Audi Indianapolis and for sharing your feedback! We wish you safe travels ahead!
I had several problems with my car and I explained them to Steve Snodgrass who was the service person . Steve did an excellent job keeping me informed regarding the status of various repairs and road tested the vehicle. I give Steve 5 stars for knowledge and competence.
I had several problems with my car and I explained them to Steve Snodgrass who was the service person . Steve did an excellent job keeping me informed regarding the status of various repairs and road tested the vehicle. I give Steve 5 stars for knowledge and competence.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tim, we're so glad to hear Steve took such great care of you and your car! Thank you for trusting Audi Indianapolis with your business! We hope to welcome you back next time.
I enjoyed working with Steve Snodgrass and Rachel Woods. Both provided excellent service for our cars. A shout out for Steve as he was able to get a spare key for my loaner to me after accidently locking the key in the loaner.
I enjoyed working with Steve Snodgrass and Rachel Woods. Both provided excellent service for our cars. A shout out for Steve as he was able to get a spare key for my loaner to me after accidently locking the key in the loaner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mark, we're glad to hear Rachel and Steve provided excellent service, especially in a pinch! Thank you for choosing Audi Indianapolis.
Very positive experience working with Nathan. He was pleasant and courteous. A true professional. He’s the third or fourth Service Advisor that I’ve had the pleasure of working with at Audi of Indianapolis and they have all been top notch. 👍👍
Very positive experience working with Nathan. He was pleasant and courteous. A true professional. He’s the third or fourth Service Advisor that I’ve had the pleasure of working with at Audi of Indianapolis and they have all been top notch. 👍👍
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your review of Nathan and the rest of our team! Thank you for choosing Audi Indianapolis and for sharing your feedback. See you next time!