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Meet Stephen Ciravolo

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Audi Brand Specialist
(2 reviews)

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Reviews

I cannot say enough about our recent purchase.

I cannot say enough about our recent purchase. Our salesman was very accommodating and went above and beyond to work with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We are happy to hear that you had such a positive experience! We appreciate your business and we hope to see you again at Audi Indianapolis.

PLEASE AVOID AT ALL COSTS.

PLEASE AVOID AT ALL COSTS. Purchased a 911 Porsche from Audi Indianapolis two weeks ago, only to discover it's an expensive lemon. My salesman Greg Pirinelli despite promises of a mint car condition and no issues whatsoever, the vehicle has been plagued with constant mechanical issues from the first day it was shipped to me in Florida. Broken radiator, A/C was not working and the car had engine issues which stopped in the middle of street and almost had an accident. Behind the scenes in finance was Josh Kern and in management Jim Kaczka. The car was diagnosed with multiples of thousands in damages from day 1 and the dealer is non responsive. Save yourself the hassle and steer clear of these crooks. They are owned by Porsche Tom Wood which did the services on this vehicle so they knew about all the issues on this car prior to shipping it to me!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
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Dealer response

Elias, I'm really sorry to read about your experience. This is not the kind of service we aim for and it's clear that we've let you down here. It is important to us that our customers feel confident in their purchases and I apologize that you have been left with a different impression. We take these matters and your safety very seriously and I would like to step in so that we can work towards a resolution together. Please reach out at your earliest convenience so we can discuss this further. Thank you, Jim Kaczka - Used Car Manager - 317-848-4590