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Hawk Chevrolet of Joliet

(4,847 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

Reviews

(4,847 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Satisfied customer

Purchased a new Malibu from Chad who was very knowledgeable and got me a great deal. Highly recommend him to anyone looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Outstanding experience!

Vanessa helped me trade in my Malibu for a new Impala. She made my purchase experience very easy and exciting. She answered my questions and was extremely knowledgeable. Thank you Vanessa and Hawk for helping me get into the car I wanted!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I got my car!!!!! Very satisfied

This place made me so comfortable! My car sales person angel Del toro helped out so much to get the car I wanted and understood my needs and wants for the car. He gave me options let me test drive and I was out in minutes! He made my price was negotiated and willing to make every move to make me happy! I love my truck. Very satisfied I been telling everyone about him and this place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Made sure I was a happy customer!

From the moment I walked into the dealership & was introduced to Matt, he made sure I was well taken care of. I told him exactly what I was looking for including price ranges and types of cars, and he made it his task to make sure all my needs were met. Even when I got a little upset because I wasn’t getting my way he made it better & I left with purchasing a new car that I’m so in love with! Thank you so much, Matt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great customer services!!!

Angel was very welcoming, I never felt that welcoming when going to a dealer, it’s usually more of a nervous feeling, but angel is very sociable, has great customer service is very remarkable. Angel is a great listener, very understandable when it came to what I was looking for within a car, and of course the prices. When closing the deal, he made sure everything was okay and even a week of having the vehicle, angel did a follow up to see if everything was okay with the car. I’m very thankful for the great experience that I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Exceptional

Purchasing a car at Hawk was an exceptionally good experience due to the friendly, knowledgable, and competent personnel. Brian made every effort to be certain that I was familiar with all the new features in a pleasant unhurried atmosphere. I highly recommend it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

I’ve bought several cars from here and have always had great service. My salesman Danny and the manager Chris are great people to work with ... Very friendly and thorough and they didn’t play any games like other dealerships. Will definitely buy all my cars from here in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Angel Del Toro put all of my car-buying anxiety at ease

Angel was able to work with me and put me in a great vehicle within my price range. He took all of the stress out of the car buying experience. Not once did I feel pressured or rushed. I highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Angel was great. He Makes buying a car easy.

We purchased 2 cars from angel. He was a great salesperson. Hawk Chevy makes you feel comfortable and no pressure. No haggling on price. Will the finance manager was great also. Will continue to purchase with these guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Super quick

I loved how they would always work with my busy schedule to find exactly what I wanted. Answered all my questions that I had concerning my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.