Owner was very presumptuous and condescending. Drove two hours to test drive a car and was treated as if he was doing US a favor. Their vehicle was our first choice so we decided the next business day to go back and buy it. Called ahead to make sure they would be there DURING THEIR POSTED business hours and were told to come back the next day. We let them know we needed to buy a car THAT day (again, we're driving two hours) and was told they would not stay thru their POSTED BUSINESS HOURS. We were told to go buy the other car we were considering (!) if we didn't want to come the next day, so we did and had a GREAT car buying experience. I would NEVER consider doing business with such an arrogant and unprofessional person who thinks he's doing YOU a favor instead of earning your business.
The owner, who helped me, talked down to me and tried to make me feel like I was ripping him of the entire time. He kept telling me how he doesn't really make much money of the cars and wouldn't negotiate price and was insulted when I asked him to put gas in it. After my purchase (which was ONLY because I really wanted that particular car), we found several things that we had to fix/update that should've been done prior (software update, wipers falling apart, fuse replaced, etc...). I love my car but would never go back there again.
Purchased of Used Car
I am highly satisfied with my buying experience with Unicar! Mr. Jim and his staff went above and beyond to insure that I was satisfied. As promised I was able to get the car I wanted with an extended warranty and monthly payment that was comfortable for my budget. I will highly recommend this dealership to anyone looking for a used car! Thanks Unicar! I look forward to doing more business in the future!
Fair price, good customer service, went the extra mile to make sure we were happy with our purchase. We are very happy with our purchase!
Had concerns with a vehicle I was interested in, and received an attitude from the staff as they dismissed my concerns. Poor and unprofessional customer service.
Non-Stressful experience- good to deal with.
Attentive staff, but not pushy. Fair price on the car. The selection of cars also shows experience in finding appealing inventory. Satisfied with Unicar.
Purchase of used car
I was very impressed with the fast friendly, no hassle experience on my vechile and extended warranty,and would recommend this dealership to others.