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Debra made our car buying experience a breeze. We walked into Burdick Lexus on Monday evening to look into buying a new RX350. On Wed we picked it up... and we’re driving away in our new car. Debra went above and beyond to make this purchase quick and easy. Thank you Debra!
I traveled from Philadelphia, PA this weekend visiting my daughter in Syracuse. The rear window broke and was not closing. I woke up this morning and found... the closest Lexus dealership. I arrived when they opened. I was immediately greeted warmly by two young men in the service department. I explained my situation and concerns traveling back to Philadelphia with a broken window. They took my car into service right away and determined the motor was broke. We all agreed I needed a quick fix and decided to plastic wrap the window. After 30 minutes the mechanic pulled around with my car and the window was back up and secure. He went above and beyond the quick fix we originally agreed on. The service department did not charge me and even filled my tires with air to insure a safe trip back home. I am forever grateful to Burdick Lexus and they are a fine example of excellent customer service!! Sincerely, T. Horan
Debbie was outstanding in every aspect. I am very pleased with my experience and will go back when it’s time for another vehicle. Great customer service.
Great car buying experience (and I have had many years of buying cars). Debra was wonderful and knowledgeable. Terrific dealership. Only problem after... buying the car is that they didn’t tighten the wires on the battery electrodes during the certification process and the car dies twice before I discovered the problem. Quickly fixed and everything else was fine
One of the best car buying experiences I have had. Will H was superb. I would recommend this dealership to anyone . The whole process was smooth and delightful.
Had a great experience with Pat. Well worth the 3 hour drive each way. Basically made the deal over the phone and everything went smooth when I got there.... Thanks
I purchase a new Lexus every year, my experience has been exemplary - Pat goes above and beyond to help make purchasing a vehicle easy. Would purchase... any other vehicle and definitely would work with any other salesman. Pat is an extremely professional, courteous, attentive individual. Can’t say enough good things about him.
Pat was awesome, I would highly recommend him. He made the the buying experience very simple. Definitely look Pat up if you are interested in a Lexus
Pat Boylan was my sales person. Great knowledge of the product, very professional presentation, and made the buying process as easy as possible. I would... recommend working with Pat to anyone that is interested in a Lexus.
I hate the car buying experience. Burdick Lexus made my recent purchase of a Lexus RX 350 pleasant. What a surprise! Thank you very much.