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Corwin Ford of Tri-Cities

(3,831 reviews)
Visit Corwin Ford of Tri-Cities
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm Closed
Sunday 9:00am–5:00pm Closed
2018 state dealer award
View 4 awards
2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (509) 524-8860 (509) 524-8860
Used (509) 492-3351 (509) 492-3351
Service (509) 492-3363 (509) 492-3363

Reviews

(3,831 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Corwin Ford of Tri-Cities from DealerRater.

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Hassle free experience and great service on buying our...

Hassle free experience and great service on buying our 2019 F150 platinum. Tiffany was great, and we’ll gladly buy another vehicle from her in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jeff is an amazing, funny and professional. Made the...

Jeff is an amazing, funny and professional. Made the whole process easy and stress free. Top notch service and went above and beyond every step of the way including after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

First Time Car Buying

Robert was able to help walk me through all my options and help get me into what I was looking for. Was very patient and not pushy and put in extra effort to help me out. Very easy to work with and to get me into my first car with a great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Purchased a new 2019 F350. Matthew Frankenfield made the...

Purchased a new 2019 F350. Matthew Frankenfield made the car buying process quick and painless. If you are looking for a truck I recommend Matthew!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A very pleasant experience which is not common with most car

We went with the Costco Auto Program which was a great way to buy a car.Corwin Ford is a very good dealership in my opinion

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good buying experience

Had a great buying experience at Corwin Ford Tri- Cities. The cars I wanted to see were available to see at the time of my appointment. Brenden the sales person respected our desire to be on our way and was able to conclude our negeotiation in a timely manner. I am not fond of the warranty push after conclusion of the deal however the individual did a respectful through job of presenting what was available. The finantial office was prepared and qui

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Truck Purchase.

Matt Frankenfield was very knowledgeable about the truck I purchased and the over all buying experience and friendliness of the staff with great. Thanks Matt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a great experience and I love my new jeep

Everyone bent over backwards to help me get the vehicle that I fell in love with. I am so happy with the whole purchase experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Alan DEnhoed excellent representative

Alan does not push the product, knows what we want and works to make the deal. He is pleasant, respectful and made it work. We enjoy our car and are happy with the purchase. The old adage of buying a car is the thing people dislike the most, but we have always had a good experience with Alan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Josh rocks

Josh Keller was patient, helpful, and accommodating as we looked at our vehicle options. He took extra care to consider our needs, wasn’t pushy, and was respectful of our privacy as we discussed our decisions. He brought us water and hot chocolate when it was chilly. I had my own financing lined up but their finance team got me an even better APR on a loan and ultimately, I got into a vehicle that fit my needs (short term and long term), fit my budget, and had some perks, to boot! An all-around ideal situation. A raise and early retirement for Mr. Keller! I’ve already recommended Corwin and Mr. Keller to multiple people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.