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Corwin Ford of Tri-Cities

(3,831 reviews)
Visit Corwin Ford of Tri-Cities
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm Closed
Sunday 9:00am–5:00pm Closed
2018 state dealer award
View 4 awards
2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (509) 524-8860 (509) 524-8860
Used (509) 492-3351 (509) 492-3351
Service (509) 492-3363 (509) 492-3363

Reviews

(3,831 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Corwin Ford of Tri-Cities from DealerRater.

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Great service, bought from out of state and they made the

Great service, bought from out of state and they made the process as easy as they could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Great customer service, very friendly and helpful.

Great customer service, very friendly and helpful. We like coming here and will recommend to our friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Doug was very helpful and found a better solution than

Doug was very helpful and found a better solution than originally planned for my warranty work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My husband and I came in to purchase a new truck we saw

My husband and I came in to purchase a new truck we saw online. When we got there a sales man told us it was sold and was short with us and told us to keep looking online. We were a little discouraged and were going to head to another Ford dealer ship. Right before we got to our truck Martin stopped us and asked if there was anything he could help us find. We told him what we were looking for and right away he showed us our truck! He listened to all our needs and wants and got us more! Martin was professional and a pleasure to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Chandler was great to work with very knowledgeable.

Chandler was great to work with very knowledgeable. Keep me informed about what was going on with my truck. And everyone there was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience.

Great experience. Everyone was helpful. Even when there was a slight problem it was quickly resolved

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It is fairly difficult to get to speaking with a person

It is fairly difficult to get to speaking with a person about updates but the process of delivery was quick and smooth after everything was completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Hannah was extremely helpful.

Hannah was extremely helpful. She was friendly, supportive, and efficient. We would definitely work with her again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It took a long time for my vehicle to get the work done.

It took a long time for my vehicle to get the work done. Not sure if thats due to not enough techs or what. Service was great when my vehicle was being worked on but once I had the vehicle back I never got my questions answered. They'd say I'm looking into that but never heard back and I asked multiple times

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly and helpful.

Very friendly and helpful. I like the recommendation for possibly needed repairs or services and the estimated cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.