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Harper Audi

(481 reviews)
Visit Harper Audi
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 8:30am–6:30pm 7:30am–6:00pm
Tuesday 8:30am–6:30pm 7:30am–6:00pm
Wednesday 8:30am–6:30pm 7:30am–6:00pm
Thursday 8:30am–6:30pm 7:30am–6:00pm
Friday 8:30am–6:30pm 7:30am–6:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (865) 329-7650 (865) 329-7650
Used (865) 338-5132 (865) 338-5132
Service (865) 338-5124 (865) 338-5124

Reviews

(481 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harper Audi from DealerRater.

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I love my Audi.

I love my Audi. Had a wonderful service completed on my car. Driving is back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We love seeing 5-star reviews. Thanks!

Rachel made our new car purchase an extremely easy

Rachel made our new car purchase an extremely easy experience. Definitely recommend Harper Audi for anyone looking for a great car and friendly business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michelle, we're delighted to know Rachel made your car buying experience smooth at Audi Knoxville! Thanks for recommending us and enjoy your new ride!

Need more than just 5 stars to properly rate how easy

Need more than just 5 stars to properly rate how easy Dustin Taylor made my out of State Vehicle purchasing experience. 10 stars, Dustin, keep up the great work!!

Rating breakdown (out of 5):
  • Customer service
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  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dave, we're so glad to know that Dustin made your out-of-state vehicle purchase a breeze at Audi Knoxville. Thanks for the high praise and support!

Landon did a great job expediting the service for my

Landon did a great job expediting the service for my Audi. I would highly recommend Harper Audi! I also got a coupon for a car wash. Looking forward to using it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Lisa, it's great to know that Landon provided excellent service for your Audi at our Knoxville location. We're glad you'll be taking advantage of the car wash coupon! Thanks for recommending Harper Audi!

Always fun and everything as good as posssable.

Always fun and everything as good as posssable. All of the men are always super. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We are so glad to hear that you had such a successful service experience working with the Audi Knoxville team. Drive safely, and we hope to see you again down the road!

If I could give Audi Knoxville 10 stars I would.

If I could give Audi Knoxville 10 stars I would. They were so helpful in repairing my Audi and going the extra mile for me. I personally worked with Landon, he was amazing! Whatever compensation he receives, isn’t enough. If every dealership had an employee like Landon, they’d sell out of cars. I live 3 hours away from the dealership and Landon saw to it that they drove my car back to me after they repaired the issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Gracie, we're over the moon to know that Landon and our team at Audi Knoxville went above and beyond for you. We appreciate your kind words! Safe travels in your repaired Audi!

Very nice modern dealership.

Very nice modern dealership. Very professional, and I was treated very well. Only negative would be that the dealership seemed cramped on the outside. Need more space ( acreage). Sorry we were too far apart on truck value vs my trade in!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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We have always experienced a professional service and

We have always experienced a professional service and this time Steve did not disappoint us. They always exceed my expectations‼️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hank, it's great to know that Steve and the team at Audi Knoxville consistently exceed your expectations. We appreciate your support!

What a pleasure purchasing a vehicle from Audi Knoxville

What a pleasure purchasing a vehicle from Audi Knoxville as we were in multiple times and no pressure at all. Dustin was extremely pleasant and nice to speak with and learn more about Audi cars. Thanks!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Randy, we're delighted to know that you had a pleasant experience with Dustin at Audi Knoxville. We always aim for no-pressure interactions and it's great to see this reflected in your visit. Enjoy your new vehicle!

Absolute first class service by Steve and his team.

Absolute first class service by Steve and his team. My wife and I were on the road from Nashville and picked up a nail en route that we were unsure whether had pierced the side wall. Stopping in as a walk in without an appointment, Steve greeted us immediately, making us feel welcome and did everything he could to get us back on the road quickly and safely, keeping us updated through every step of his team's diagnosis. In today's world, the type of care Steve afforded us was simply exceptional. As much as we really like our 2nd Audi, the product, it's experiences through people like Steve why we love the brand. Thank you so much for helping us today and know you are appreciated for all you do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Craig, it's fantastic to know that Steve and the team at Audi Knoxville were able to provide top-notch service for you during your unexpected visit. We're all about ensuring our customers feel welcome and taken care of. Thanks so much for sharing this experience with us!