Reviews
This is the third car we ha e purchased from Grappone Mazda. Each time we have received excellent service and a smooth buying process. Josh and the team are knowledgeable and provide had outstanding customer service. I highly recommend Grappone Mazda.
This is the third car we ha e purchased from Grappone Mazda. Each time we have received excellent service and a smooth buying process. Josh and the team are knowledgeable and provide had outstanding customer service. I highly recommend Grappone Mazda.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your continued trust in us. We truly appreciate you coming back for your third vehicle. It means a lot to hear that each experience has been smooth and that Josh and the team have taken great care of you. We are grateful for your recommendation and look forward to being here for you whenever you need us next.
Great transaction. Top notch salesperson! Very transparent and informative. I would not go anywhere else!
Great transaction. Top notch salesperson! Very transparent and informative. I would not go anywhere else!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We’re glad you had a great experience and that everything felt transparent and informative throughout the process. We appreciate your trust in us and look forward to helping you again down the road!
Great interaction! I would not go anywhere else.
The people here at the Grappone dealership are all so friendly. I came in to buyout my lease and everything was all set for me- they did the pre approval and paperwork ahead of time, saving me time while there. It was easy and nice. I definitely recommend Grappone in Concord NH. You won’t be disappointed. Christy from the Honda dealership was my sales person when I leased and she came over to the Mazda dealership when I purchased. Good people there, for sure!!!
The people here at the Grappone dealership are all so friendly. I came in to buyout my lease and everything was all set for me- they did the pre approval and paperwork ahead of time, saving me time while there. It was easy and nice. I definitely recommend Grappone in Concord NH. You won’t be disappointed. Christy from the Honda dealership was my sales person when I leased and she came over to the Mazda dealership when I purchased. Good people there, for sure!!!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing this! We are glad the lease buyout process was smooth and that the team was able to have everything ready ahead of time to make your visit quick and easy. Your recommendation means a lot to us. We truly appreciate your trust in Grappone and look forward to helping you again down the road!
I always dread going to a dealership because I expect to spend hours and hours there. Grappone Mazda was super fast. I test drove a couple of cars, fell in love with the second one. They quickly appraised my car and gave me a fair trade in value. I then ran home for an hour while they worked with a bank for financing and did a final cleaning of the car. When I got back I was in and out within the hour driving home my new car. Super simple and was the least stressful experience I’ve had. The sales people are great too and they don’t work on commission so there’s zero pressure. They just want to make sure you get exactly what you’re looking for. I would definitely recommend.
I always dread going to a dealership because I expect to spend hours and hours there. Grappone Mazda was super fast. I test drove a couple of cars, fell in love with the second one. They quickly appraised my car and gave me a fair trade in value. I then ran home for an hour while they worked with a bank for financing and did a final cleaning of the car. When I got back I was in and out within the hour driving home my new car. Super simple and was the least stressful experience I’ve had. The sales people are great too and they don’t work on commission so there’s zero pressure. They just want to make sure you get exactly what you’re looking for. I would definitely recommend.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We know how time consuming dealership visits can feel, so it is great to hear the process was quick, simple, and stress free for you. We are glad everything from the test drive to your trade-in and financing came together smoothly, and that you were able to get back on the road in your new car without the usual hassle. Congratulations on your new vehicle, and thank you for the recommendation. We look forward to seeing you again!
I had a wonderful experience with Silas. He is very good at his job. I was buying a car sight unseen and he walked me through the process. Grappone helped to get the car to me since I couldn’t get there. I appreciated very much the support through the car buying process. You made it so much easier. Blessings!
I had a wonderful experience with Silas. He is very good at his job. I was buying a car sight unseen and he walked me through the process. Grappone helped to get the car to me since I couldn’t get there. I appreciated very much the support through the car buying process. You made it so much easier. Blessings!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing this! We are so glad Silas was able to guide you through the process and make buying a car from a distance feel comfortable and easy. That takes a lot of trust, and we are happy we could support you every step of the way. We will be sure to pass along your kind words to Silas. Enjoy your new vehicle, and thank you again for choosing Grappone!
Very professional and low pressure experience. They cared about making sure that we were comfortable with our purchase.
Very professional and low pressure experience. They cared about making sure that we were comfortable with our purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We are glad you felt comfortable throughout the process and that the experience was professional and low pressure. That is exactly what we strive for with every customer. We appreciate you choosing Grappone and hope you are enjoying your new purchase!
From start to finish, my experience with Grappone Mazda was first rate. Everyone I met with or communicated with was friendly, professional and informative. Not once did I feel pressured to make a decision that I didn't want to make. The environment is very relaxed and comfortable.
From start to finish, my experience with Grappone Mazda was first rate. Everyone I met with or communicated with was friendly, professional and informative. Not once did I feel pressured to make a decision that I didn't want to make. The environment is very relaxed and comfortable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share this. We’re really glad to hear the team made your experience feel comfortable, informative, and pressure free. That is exactly what we aim for. It means a lot to know you felt supported from start to finish. We appreciate your trust in Grappone Mazda and look forward to being here for you down the road.
Tim was fantastic, as was the rest of the Mazda Team! Easily the best car purchasing experience we've ever had.
Tim was fantastic, as was the rest of the Mazda Team! Easily the best car purchasing experience we've ever had.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We’re thrilled to hear that Tim and the rest of our Mazda team made your experience such a great one. Providing a smooth and enjoyable car-buying process is exactly what we strive for, so it means a lot to know we delivered. Enjoy your new vehicle, and we’re always here if you need anything!
This is my fourth lease with grappone Mazda and I will go back again next time
This is my fourth lease with grappone Mazda and I will go back again next time
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in us. We truly appreciate your loyalty. It means a lot to hear this is your fourth lease with Grappone Mazda, and we are honored to be part of your car buying journey each time. We look forward to seeing you again when you are ready for your next vehicle!
Matt at Grappone Mazda made my impulse "birthday" purchase a breeze! He understood what I explained I was looking for and made the whole experience of car buying something enjoyable!
Matt at Grappone Mazda made my impulse "birthday" purchase a breeze! He understood what I explained I was looking for and made the whole experience of car buying something enjoyable!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! We’re glad Matt was able to make your birthday purchase such a smooth and enjoyable experience. It’s great to hear he really listened and helped you find exactly what you were looking for. Enjoy your new vehicle, and happy birthday!