Reviews
Very professional!
Very professional! Great people including Christy G, Matt, Justin, Tammy, Jake and more! A great experience!
Very professional!
Very professional! Great people including Christy G, Matt, Justin, Tammy, Jake and more! A great experience!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! We’re really glad you had a great experience. We truly value your support and look forward to seeing you again!
Great experience from beginning to end!
Great experience from beginning to end! All questions answered with courtesy and kindness. Thank you
Great experience from beginning to end!
Great experience from beginning to end! All questions answered with courtesy and kindness. Thank you
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We’re so glad to hear you had a great experience from beginning to end. Providing clear answers with courtesy and kindness is what we strive for, and it means a lot to know that came through. We appreciate you choosing Grappone!
Our product specialist, Josh Newhook was so knowledgeable
Our product specialist, Josh Newhook was so knowledgeable on every aspect of the vehicle and explained all of the features and benefits as well as extended warranties, etc., that the dealership offered. The manager whose name I am sorry to have forgotten welcomed us and thanked us for our business and made sure that we were happy and that all our questions were answered on both days that we had gone to the dealership to test drive and then to buy. Carol, who was the finance person explained everything in detail on our second day when we went to pick up the vehicle and sign all the paperwork, and again made sure that we were happy. I cannot say enough about the dealership. I would recommend it to anyone. They are very upfront, welcoming, and customer satisfaction seems to be their number one priority, which I so appreciate.
Our product specialist, Josh Newhook was so knowledgeable
Our product specialist, Josh Newhook was so knowledgeable on every aspect of the vehicle and explained all of the features and benefits as well as extended warranties, etc., that the dealership offered. The manager whose name I am sorry to have forgotten welcomed us and thanked us for our business and made sure that we were happy and that all our questions were answered on both days that we had gone to the dealership to test drive and then to buy. Carol, who was the finance person explained everything in detail on our second day when we went to pick up the vehicle and sign all the paperwork, and again made sure that we were happy. I cannot say enough about the dealership. I would recommend it to anyone. They are very upfront, welcoming, and customer satisfaction seems to be their number one priority, which I so appreciate.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share such a thoughtful review! We’re thrilled to hear that Josh, Carol, and the rest of the team made your experience such a positive one from start to finish. Making sure our guests feel informed, comfortable, and confident every step of the way is exactly what we strive for. Thank you again for your recommendation and for choosing Grappone. Enjoy your new vehicle!
The salesman did what I was looking for, they wanted my
The salesman did what I was looking for, they wanted my business and there wasnt any surprises at signing. Thus far is been a better then expected experience.
The salesman did what I was looking for, they wanted my
The salesman did what I was looking for, they wanted my business and there wasnt any surprises at signing. Thus far is been a better then expected experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re glad to hear everything went smoothly and that there were no surprises along the way. That’s exactly the kind of straightforward, transparent process we aim to provide for our guests. We appreciate you choosing Grappone and are glad it’s been better than expected so far!
My experience was great!
My experience was great!. Easy to deal with. Very helpful. My salesman, Matt C, got me a great deal! Very pleased!
My experience was great!
My experience was great!. Easy to deal with. Very helpful. My salesman, Matt C, got me a great deal! Very pleased!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We’re so glad to hear you had an easy and helpful experience working with Matt. We’ll be sure to pass along your kind words to him. Enjoy your new vehicle, and we appreciate you choosing Grappone!
Grappone was great to deal with for my 2026 CX50 Hybrid
Grappone was great to deal with for my 2026 CX50 Hybrid purchase. Silas and Courtney were excellent and really did their best to work with what I needed. I was honest and so were they, no hidden charges, no surprises, no pressure. They were very knowledgable and patient in answering all my questions. The best Mazda dealership!
Grappone was great to deal with for my 2026 CX50 Hybrid
Grappone was great to deal with for my 2026 CX50 Hybrid purchase. Silas and Courtney were excellent and really did their best to work with what I needed. I was honest and so were they, no hidden charges, no surprises, no pressure. They were very knowledgable and patient in answering all my questions. The best Mazda dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review and congratulations on your new 2026 CX-50 Hybrid! We're so glad to hear that Silas and Courtney took great care of you and made the process straightforward and pressure-free. Providing honest, transparent service is very important to us, and it's great to know that came through during your experience. We truly appreciate your support and hope you enjoy every mile in your new Mazda!
Professional in every aspect of the word.
Professional in every aspect of the word. I got a great deal and a great vehicle as well. Couldn’t be more happier.
Professional in every aspect of the word.
Professional in every aspect of the word. I got a great deal and a great vehicle as well. Couldn’t be more happier.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind review! We're glad to hear you had a professional experience and that you're happy with both your vehicle and the deal. If there’s ever anything we can help with, please don’t hesitate to reach out.
Customer service representative was knowledgeable and
Customer service representative was knowledgeable and helpful throughout the process. Walked through all options and help setup system with the Mazda app.
Customer service representative was knowledgeable and
Customer service representative was knowledgeable and helpful throughout the process. Walked through all options and help setup system with the Mazda app.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're glad to hear our team was knowledgeable and helpful throughout the process and that they were able to walk you through your options and get you set up with the Mazda app. If you ever have any questions, please feel free to reach out. We're always happy to help.
Speedy and attentive staff, reasonable terms & price.
Speedy and attentive staff, reasonable terms & price. The process was made easy and understandable. No complaints.
Speedy and attentive staff, reasonable terms & price.
Speedy and attentive staff, reasonable terms & price. The process was made easy and understandable. No complaints.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We're glad to hear our team was speedy and attentive and that the process felt easy to understand. We appreciate you choosing us and hope to see you again.
A clean, friendly environment with no pressure to make a
A clean, friendly environment with no pressure to make a decision. I was very appreciative they gave me the time to think prior to making the commitment.
A clean, friendly environment with no pressure to make a
A clean, friendly environment with no pressure to make a decision. I was very appreciative they gave me the time to think prior to making the commitment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind review! We're glad you felt comfortable and never pressured during your visit. We appreciate you choosing us and are here if you need anything moving forward.