Reviews
This was my first time at grappone Mazda.
This was my first time at grappone Mazda. I went in with an idea of what I wanted, and Danielle showed me a few options that suited my wants/needs. After visiting, I decided to give it a few days while I explored other options. During that time, I was able to reach out with questions that were promptly answered. I ended up leasing a 2025 cx-5, and the whole process was smooth, easy and pressure free. Highly recommend!!
This was my first time at grappone Mazda.
This was my first time at grappone Mazda. I went in with an idea of what I wanted, and Danielle showed me a few options that suited my wants/needs. After visiting, I decided to give it a few days while I explored other options. During that time, I was able to reach out with questions that were promptly answered. I ended up leasing a 2025 cx-5, and the whole process was smooth, easy and pressure free. Highly recommend!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for giving us a try and for sharing your experience. We’re glad Danielle could help you find the right fit and that everything felt easy and pressure-free. Enjoy your new CX-5, and we appreciate the recommendation!
Danielle was Great to deal with, calm, kind and very
Danielle was Great to deal with, calm, kind and very professional. Tammy & Courtney in Finance were very helpful, and made a fairly complicated business transaction much easier. I would rate this team a solid 5 out of 5 stars. Well done!
Danielle was Great to deal with, calm, kind and very
Danielle was Great to deal with, calm, kind and very professional. Tammy & Courtney in Finance were very helpful, and made a fairly complicated business transaction much easier. I would rate this team a solid 5 out of 5 stars. Well done!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words. We’re glad Danielle, Tammy, and Courtney made everything smooth and easy for you. We truly appreciate the 5-star review!
Just a great experience overall!
Just a great experience overall! Great people, down to earth, and nice place. We'd recommend it for your next vehicle.
Just a great experience overall!
Just a great experience overall! Great people, down to earth, and nice place. We'd recommend it for your next vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the recommendation. We are glad you had a great experience and felt comfortable with our team. That means a lot to us. We appreciate you taking the time to share this.
Matthew Collins was very patient and thorough with
Matthew Collins was very patient and thorough with helping me find a vehicle. I always get top tier service with him and I will always recommend Grappone to anyone that is in need of car services!
Matthew Collins was very patient and thorough with
Matthew Collins was very patient and thorough with helping me find a vehicle. I always get top tier service with him and I will always recommend Grappone to anyone that is in need of car services!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this. We are glad Matthew was able to help and make the process a good one for you. It means a lot to hear you continue to have great experiences with us. We truly appreciate your recommendation.
I felt very welcomed and comfortable during my
I felt very welcomed and comfortable during my experience. Tim was very knowledgeable about the car.
I felt very welcomed and comfortable during my
I felt very welcomed and comfortable during my experience. Tim was very knowledgeable about the car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing this. We are really glad you felt comfortable and welcomed while you were here. That is exactly the experience we want every guest to have. We appreciate you taking the time to leave a review.
Dealership was very nice and friendly, also very open to
Dealership was very nice and friendly, also very open to help and accommodating towards my wants and needs.
Dealership was very nice and friendly, also very open to
Dealership was very nice and friendly, also very open to help and accommodating towards my wants and needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We’re really glad to hear you felt welcomed and supported throughout your experience. Making sure everything aligns with your wants and needs is always our goal, and we appreciate you taking the time to share this. We look forward to helping you again down the road!
Was very quick and informative.
Was very quick and informative. A nice staff that made me feel welcome and heard
Was very quick and informative.
Was very quick and informative. A nice staff that made me feel welcome and heard
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star review! We greatly appreciate it and hope you enjoy your new Mazda.
Very professional!
Very professional! Great people including Christy G, Matt, Justin, Tammy, Jake and more! A great experience!
Very professional!
Very professional! Great people including Christy G, Matt, Justin, Tammy, Jake and more! A great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! We’re really glad you had a great experience. We truly value your support and look forward to seeing you again!
Great experience from beginning to end!
Great experience from beginning to end! All questions answered with courtesy and kindness. Thank you
Great experience from beginning to end!
Great experience from beginning to end! All questions answered with courtesy and kindness. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We’re so glad to hear you had a great experience from beginning to end. Providing clear answers with courtesy and kindness is what we strive for, and it means a lot to know that came through. We appreciate you choosing Grappone!
Our product specialist, Josh Newhook was so knowledgeable
Our product specialist, Josh Newhook was so knowledgeable on every aspect of the vehicle and explained all of the features and benefits as well as extended warranties, etc., that the dealership offered. The manager whose name I am sorry to have forgotten welcomed us and thanked us for our business and made sure that we were happy and that all our questions were answered on both days that we had gone to the dealership to test drive and then to buy. Carol, who was the finance person explained everything in detail on our second day when we went to pick up the vehicle and sign all the paperwork, and again made sure that we were happy. I cannot say enough about the dealership. I would recommend it to anyone. They are very upfront, welcoming, and customer satisfaction seems to be their number one priority, which I so appreciate.
Our product specialist, Josh Newhook was so knowledgeable
Our product specialist, Josh Newhook was so knowledgeable on every aspect of the vehicle and explained all of the features and benefits as well as extended warranties, etc., that the dealership offered. The manager whose name I am sorry to have forgotten welcomed us and thanked us for our business and made sure that we were happy and that all our questions were answered on both days that we had gone to the dealership to test drive and then to buy. Carol, who was the finance person explained everything in detail on our second day when we went to pick up the vehicle and sign all the paperwork, and again made sure that we were happy. I cannot say enough about the dealership. I would recommend it to anyone. They are very upfront, welcoming, and customer satisfaction seems to be their number one priority, which I so appreciate.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share such a thoughtful review! We’re thrilled to hear that Josh, Carol, and the rest of the team made your experience such a positive one from start to finish. Making sure our guests feel informed, comfortable, and confident every step of the way is exactly what we strive for. Thank you again for your recommendation and for choosing Grappone. Enjoy your new vehicle!