Reviews
Matt at Grappone Mazda made my impulse "birthday" purchase a breeze! He understood what I explained I was looking for and made the whole experience of car buying something enjoyable!
Matt at Grappone Mazda made my impulse "birthday" purchase a breeze! He understood what I explained I was looking for and made the whole experience of car buying something enjoyable!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! We’re glad Matt was able to make your birthday purchase such a smooth and enjoyable experience. It’s great to hear he really listened and helped you find exactly what you were looking for. Enjoy your new vehicle, and happy birthday!
Salesperson (Josh) was professional, pleasant, and knowledgeable. Pleasant atmosphere, good products (our second Mazda). No complaints.
Salesperson (Josh) was professional, pleasant, and knowledgeable. Pleasant atmosphere, good products (our second Mazda). No complaints.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the thoughtful review! We’re glad to hear Josh took great care of you and that you felt comfortable throughout your visit. We truly appreciate your continued trust in us, and congratulations on your second Mazda!
Josh was great as was everyone else I dealt with at Grappone. I was able to have all questions answered quickly and fully and the whole buying process was quick and smooth.
Josh was great as was everyone else I dealt with at Grappone. I was able to have all questions answered quickly and fully and the whole buying process was quick and smooth.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re glad Josh and the rest of the team made your experience a great one. It’s great to hear everything felt quick, smooth, and well explained. We appreciate you choosing Grappone.
Our Sales person, Matt, was terrific to work with. Honestly the ease of working with Matt is one of the major reasons we did business with Grappone.
Our Sales person, Matt, was terrific to work with. Honestly the ease of working with Matt is one of the major reasons we did business with Grappone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing this! We’re glad to hear Matt made the experience such a positive one for you. It means a lot to know that played a big part in your decision to work with us. We truly appreciate it.
From start to finish the entire experience was seamless and enjoyable. Most car buying experiences (specifically at a dealership) can be overwhelming and stressful and this was my first time buying a car from a dealership so I was obviously nervous at first but I can't say enough good things about it. I had been looking for a car for a while and it felt like every car I was interested in sold instantly and not only did they hold the car for a 24 curtesy hold but they extended it due to me having to work half of the day Saturday. As soon as we got to the dealership, everyone was so attentive but also gave me the time and space I needed to really review the car. I immediately fell in love and once we started the financing process, it was smooth sailing from there. I didn't feel pressured to buy extra things, I was sitting there for 5 + hours waiting on things to be processed, and they even addressed an issue with the back brakes immediately before I took the car home. I hope to keep this car for a long time and when the time comes I need a new one, I will be using Grappone.
From start to finish the entire experience was seamless and enjoyable. Most car buying experiences (specifically at a dealership) can be overwhelming and stressful and this was my first time buying a car from a dealership so I was obviously nervous at first but I can't say enough good things about it. I had been looking for a car for a while and it felt like every car I was interested in sold instantly and not only did they hold the car for a 24 curtesy hold but they extended it due to me having to work half of the day Saturday. As soon as we got to the dealership, everyone was so attentive but also gave me the time and space I needed to really review the car. I immediately fell in love and once we started the financing process, it was smooth sailing from there. I didn't feel pressured to buy extra things, I was sitting there for 5 + hours waiting on things to be processed, and they even addressed an issue with the back brakes immediately before I took the car home. I hope to keep this car for a long time and when the time comes I need a new one, I will be using Grappone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share this. We’re really glad your first dealership experience felt comfortable and straightforward. It’s great to hear the team gave you the space you needed, kept things smooth, and followed through on the details. We truly appreciate your trust in us and look forward to being here when you’re ready for your next vehicle.
Everyone we dealt with were very helpful and knowledgeable. The whole process was easy and was not stressful at all. Would definitely recommend Grappone’s to anyone looking to buy/lease a car.
Everyone we dealt with were very helpful and knowledgeable. The whole process was easy and was not stressful at all. Would definitely recommend Grappone’s to anyone looking to buy/lease a car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re so glad to hear our team was helpful and knowledgeable throughout the process. Making things easy and stress-free is always our goal. We truly appreciate your recommendation and are grateful you chose Grappone!
Have had great sales and service experience with Grappone over many years and multiple car purchases.
Have had great sales and service experience with Grappone over many years and multiple car purchases.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust and loyalty over the years! It means a lot to us that you’ve chosen Grappone for multiple purchases and service visits. We’re grateful for the opportunity to be part of your automotive journey and look forward to many more great experiences together!
Bought a Hyundai through Grappone, daughter leased one, then purchased one. Referred a friend to them who bought a car. Now we just purchased another. Great staff all around and up front pricing. So I don't have to ask for the best out the door price and fight with some shark..
Bought a Hyundai through Grappone, daughter leased one, then purchased one. Referred a friend to them who bought a car. Now we just purchased another. Great staff all around and up front pricing. So I don't have to ask for the best out the door price and fight with some shark..
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us over the years! It means a lot to see your whole family and even your friends choosing Grappone. We’re glad the straightforward, upfront pricing made the process easier and more comfortable. That’s exactly what we aim for. We truly appreciate your continued trust and support!
Grappone is a wonderful, inviting dealership that feels like visiting with friends or family. More importantly, their relaxed environment and transparent pricing makes car shopping a stress free enjoyable activity. I highly recommend asking for Matt Collins.
Grappone is a wonderful, inviting dealership that feels like visiting with friends or family. More importantly, their relaxed environment and transparent pricing makes car shopping a stress free enjoyable activity. I highly recommend asking for Matt Collins.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for such a thoughtful review! We’re so glad to hear the experience felt welcoming and relaxed. That’s exactly the environment we work to create. It’s great to know the transparent pricing helped make your visit stress free and enjoyable. We appreciate the recommendation for Matt as well and will be sure to share your kind words with him. Thank you for choosing Grappone!
This was my first time at grappone Mazda. I went in with an idea of what I wanted, and Danielle showed me a few options that suited my wants/needs. After visiting, I decided to give it a few days while I explored other options. During that time, I was able to reach out with questions that were promptly answered. I ended up leasing a 2025 cx-5, and the whole process was smooth, easy and pressure free. Highly recommend!!
This was my first time at grappone Mazda. I went in with an idea of what I wanted, and Danielle showed me a few options that suited my wants/needs. After visiting, I decided to give it a few days while I explored other options. During that time, I was able to reach out with questions that were promptly answered. I ended up leasing a 2025 cx-5, and the whole process was smooth, easy and pressure free. Highly recommend!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for giving us a try and for sharing your experience. We’re glad Danielle could help you find the right fit and that everything felt easy and pressure-free. Enjoy your new CX-5, and we appreciate the recommendation!