Phoenix Auto Group

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 16, 2020

    I went shopping online for a used front wig. I ran across a 2008 Nissan Titan. Looking for was able to go test drive it after that had to work the whole... weekend was not able to get a card paperwork. But I was worried about the truck still be in there. So they had a great sales associate name is Jelly Belly took it upon herself to get the paperwork handle over the phone and out of the goodness of her heart actually be delivered to be able to eat on a Saturday knowing that I had to work Saturday and Sunday. The service is so good that I asked about a second vehicle, which is a 2010 GMC Acadia with a very very bad. Nothing good to say about that handle all the paperwork mainly through between the phone and fax in mail.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 14, 2020

    Clean cars, great selection, friendly staff. Lot and office clean and inviting and everyone was willing to help find what I was looking for. Although I... did not purchase today I will be back to look again.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 14, 2020

    I highly recommend, the staff are very polite and helpful, I was looking for a fusion and they told me they have the perfect car that will fit me and they... were right. If your looking for a reliable car this is the place to go.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 14, 2020

    Got a nice Ram truck for Phoenix and I am very happy with it. Staff was friendly and helpful. I will buy from them again in the future!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 14, 2020

    Staff exceptional! Excellent customer service! Very knowledgeable and honest! I went there with specific requirements for a particular function. These... folks genuinely wanted to put me in a vehicle that fit those needs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 14, 2020

    I have purchased several vehicles from Phoenix Auto. 2010 Ram, 2012 F150, and a 2010 Acadia. Great prices and great service, Thank you for a great experience!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 14, 2020

    Found the car I was looking for and was in and out quickly. Great options to choose from and staff was friendly and willing to work with me.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 12, 2018

    I went in looking for car for my Daughter. I had previously looked at their website and was interested in a vehicle they had. I got their and talked to... Rey, and explained to him what I was doing and that I would be bringing my Daughter in later that day to look at it. He said ok , but didn't ask for any contact info. We came back in 5 hours later and he stated the car was already sold but nobody had informed him. Rey said he another one but it was 500 more. We looked at it and decided to work a deal on it. We went in and told them we would like to talk about an offer and he informed me that the price listed was what the car would be sold for and it came from the "higher-ups". I informed them that we would go somewhere else to buy. I was in the car business for almost 25 years and this is not how you handle a customer. Will not ever go back and as a matter of fact I will tell everyone I know about it and not to go there for a vehicle purchase.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 23, 2017

    Bought a Ford F-550 from Phoenix Auto. Great group to work with and the truck has been awesome. Thanks for the deal and great service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 15, 2016

    Phoenix Auto Group didn't find it worth their time to actually contact me after I inquired about a used Crossfire they showed to have in stock. Don't waste... your time on them, they have no time for you.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?