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Capitol Motors LLC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (81 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (81 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Lemon stand

I contacted them, and received a prompt response. When I arrive there I thought “not everyone starts as a big business”, and give them an opportunity. But this was not that case. Lixander was very respectful and helpful. The problem is their inventory. They showed me a car that was not only in terrible shape, it was dirty (I felt the grease of the car on my hands even after I washed my hands), terrible mechanical conditions and even with a dirty sock on the trunk and glass pieces beneath the car seats. The price asked look reasonably underpriced, but it was unreasonable overpriced. Conclusion, don’t go there and if you go be sure in what you are getting into.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
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No one ever contacted me back that tells me they don't

No one ever contacted me back that tells me they don't care if they sell me a truck or not

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Terrible business never return phone calls no emails .

Terrible business never return phone calls no emails ..no info on vehicle..Terrible Terrible buisness

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Don't know never called me.

Don't know never called me..........submitted info but they never called to find out

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bad customer service

Sold me a car with damage frame, (was never mention) fake inspection no oil change brakes had to be check I return the car 2 days after did not get 1500 downpayment back or the money I spent at meineke to get it inspected and brakes fixed tire pressure sensor change it was almost $400.. mean manager did not care.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
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Contacted this dealer regarding a vehicle advertised on...

Contacted this dealer regarding a vehicle advertised on Cargurus.com. Our questions were answered and we determined it was not the setup we needed. Curious and friendly responses from the representative we spoke with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Get you to sign for anything

All they want is you to sign into a contact to have you stuck with the junk they are selling there would tell anyone to definitely get there cars pre car inspection for sure.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
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Horrible business

Make you feel like you are not important enough to answer questions about there cars most of witch had check engine light or or the body in horrible condition would not buy nothing from them

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Shady dealership

Shady business!!!went to look at a ford there told me I was approved for the car few days later I can back with the down payment ready to but price went up then told I was not approved but to give them my down payment I had and they would find me another ford.why not call me and tell me I was not approved and why would I leave a down payment hope from this dealership they would find me a car very pushy about it too. Definitely glad what happened happened and I went else ware to find a better deal and actually drove away in what I wanted

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
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Terrible service. Anthony is a shady salesman

did not hold vehicle for me. The other truck I test drove which was the grey 2016 Silverado didn’t even make it down the road.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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