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Capitol Motors LLC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (81 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (81 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Quality Service!

I went to Capitol motors with my husband, I hear a lot about this company and I did not want to buy a car there, but my husband contacted a seller and made an appointment. The seller was really polite and patient. He answered all my questions and explained us the whole process because he wanted to make sure that we were comfortable with the vehicle and the payments. The process was fast and smooth. I could not believe the low interest rate that they gave us and the payments. I have to say that we went with a good down payment. At the end of day we got the car with warranty and insurance. What a good surprise! Thank you Capitol Motors!. My advice is go and get your own experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding service!

I got a GMC from Capitol Motors. I can say my experience was better than I expected. My seller was knowledgeable, easy to talk and very nice. He was able to helped me out during the buying process, and finally I got a great deal with low down payment and low interest rate. I was really surprised for the great service. I felt welcomed and very appreciated. Definitively I will back for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No integrity

Bought a 2013 Toyota 4runner from Capitol Motors 4 March. Called them 5 March to tell them all steering wheel controls(Radio, bluetooth) did not work. Spoke with assistant manger Sam Martinez and he said he could do nothing. Said he would tell Manager Michael Gardinas(sp) to call us. This never happened. Kept calling all hours and was told manager was not there. We live 2 and 1/2 hours away so it was not like we could get up there while we worked. Never heard back. Very disappointed with lack of integrity. Do not endorse this company

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service!

Great experience! I went to Capitol Motors to trade my car and get a Minivan, I got a beautiful toyota. My saleswoman made all process smooth and fast. I was really happy. Thank you guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 start service!

They helped me with the warranty of my car. Jose and Jonathan were really helpful finding a good place to take my car, excellent customer service. They take care of customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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First car!

It was the first time for me buying a car and they made the process soooo easy, I got my car the same day. It was a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good car

I went to Capitol Motors to buy a car. They exceded my expectation. I bought a good car for a good price. The staff were very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Outsatnding Customer service!

I went to Capitol Motors to trade my car. They gave me a good deal for my car and a financing plan with low interest. They took great care of me and made my experience exceptional. I recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nissan

I went for a test drive, they were friendly and polite. Sam was very patient and helpful, He took enough time to find the car that I wanted. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The best!

I went to Capitol motor to trade my car. I went to others dealership before but this guys gave me the best deal for my car. I got a minivan, and I am so happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.