Reviews
Great service And customer service team
3rd visit there and extremely happy with each service. When I came in yesterday to have “the works” oil change service performed I was met with pleasant staff who offered us a ride to get something to eat if we wished when we mentioned we wanted to go for a walk to stretch out from and hour of sitting in the car. Upon check out it had been determined I had a headlamp out on the front drivers side of the vehicle. The service attendant next to us, jumped up and went out to the vehicle to see what type of bulb we needed for replacement, went to parts and retrieved the bulb (had parts write up a parts ticked) then went to the vehicle and replaced the lamp for us in about 10 minutes. Great customer service and friendly staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Vice President, Robert Pehl
F150 Purchase
Easy to discuss purchases, met the sales manager who was friendly and willing to talk about more than just the business of purchasing a vehicle. Liked the Costco auto program process...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bruce, thank you for taking the time out of your day to tell us about your experience. If there is anything else we can do to assist you, please let us know! Take care!
Service compleated very quickly
Quickly done with a report about next service visit and friendly Chehalis shop was on time went to waiting area got relaxed and then it was done
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
Service
The service on the repair of seatbelt was good. I was told it would take about 1 hour and I think I was out before the hour.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rodney, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!
Happy SUV
Was impressed with product knowledge of sales staff, friendly and courteous. Purchase of Expedition Limited Stealth went smooth. Enjoyable experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Able to service a non ford vehicle with the works oil service and provides car wash coupon to use later
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First Service on New Ford Ranger
Staff is friendly and remembered us from out purchase. There was no pressure and listens to our concerns. Overall a pleasant experience. We look forward to making the drive to Awesome Ford for future maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lou-Ellen, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Great serves
Everyone was polite, kind and down to earth. I never felt like I was being lied to. I didn’t have to put up with any xxxxxxxx.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
servcive
Staff are extremely friendly, service is great and timely. Comfortable waiting area. Timely reminders for service are sent. customer wi-fi available.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words and review, Elaine! We are happy that the waiting area was to your liking and that everyone treated you exceptionally. Please come back and see us again if you need any assistance in the future! Be well, Vice President, Robert Pehl
Great Job
This is the second time that I have had work done on one of my vehicles at Awesome Ford. Jeb Kozisek has been involved in both of the transactions and made sure that everything went well and work was done in a timely manner. In both cases the technicians made the repairs and ensured that everything was done professionally. Awesome Ford is worth the time and effort.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bill, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy we could make your experience a positive one. Thank you so much for being one of our valued guests and we look forward to your next visit! Safe travels!