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Tom Bush Mini

(103 reviews)

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(103 reviews)

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Excellent service and friendly staff.

Excellent service and friendly staff. They serviced me promptly and without an appointment. They even performed my oil change.

Excellent service and friendly staff.

Excellent service and friendly staff. They serviced me promptly and without an appointment. They even performed my oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing Tom Bush MINI and for sharing your experience! We’re happy to help, and we hope to see you again down the road.

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Alison contacted me promptly after receipt of my vehicle

Alison contacted me promptly after receipt of my vehicle to her dealership. Her calm, reassuring responses to my concerns provided me with a peace of mind. She is truly wonderful at what she does; taking care of her customers. Alison makes you feel as if you are part of the BMW Mini family.

Alison contacted me promptly after receipt of my vehicle

Alison contacted me promptly after receipt of my vehicle to her dealership. Her calm, reassuring responses to my concerns provided me with a peace of mind. She is truly wonderful at what she does; taking care of her customers. Alison makes you feel as if you are part of the BMW Mini family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Daisy, thank you for sharing your experience with Alison! We will be sure to pass along your kind words. See you next time at Tom Bush MINI!

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Allison was quite helpful with my last visit to Tom Bush

Allison was quite helpful with my last visit to Tom Bush service. They put me in a rental and kept me well informed. Unfortunately, It was an expensive fix for MiniKay!

Allison was quite helpful with my last visit to Tom Bush

Allison was quite helpful with my last visit to Tom Bush service. They put me in a rental and kept me well informed. Unfortunately, It was an expensive fix for MiniKay!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Angela, we're glad Allison was able to assist you during your visit at Tom Bush MINI. We understand that repairs can be costly, and we appreciate your understanding. Always here if you need anything else! Safe travels from all of us!

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Mr forest and bmw mini was very professional and the

Mr forest and bmw mini was very professional and the service was fantastic also the return time was quick.

Mr forest and bmw mini was very professional and the

Mr forest and bmw mini was very professional and the service was fantastic also the return time was quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Paul, it's great to hear from you! Thank you for choosing Tom Bush MINI and for sharing your awesome feedback about our team.

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Forrest did a great job assisting me with my 2023 Mini

Forrest did a great job assisting me with my 2023 Mini Cooper. He was attentive and professional.

Forrest did a great job assisting me with my 2023 Mini

Forrest did a great job assisting me with my 2023 Mini Cooper. He was attentive and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Judy, thanks for trusting Forrest and the Tom Bush MINI team with your 2023 MINI Cooper! We appreciate your five-star review!

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I have been working with Alison Arbuckle who has been my

I have been working with Alison Arbuckle who has been my service advisor from day one when I brought my 2017 John Cooper Works Mini in for service. My initial service was, let's just say, a really huge work order with a lot of work getting done. Kaidden was the technician assigned to work on my Mini and I have been so pleased with the quality of his work that I have specifically requested that Kaidden is the only technician to work on my JCW going forward. My recent work order, which was also work intensive, required a new passenger door and paint to match the Melting Silver factory paint on my JCW and the work performed has been very satisfactory with very few minor items needing to be followed up on. Alison has always kept me up to date on work being done to my Mini and have been very easy to work with. My overall experience dealing with Tom Bush MINI have been a very positive one and I am hoping will continue to develop into a wonderful relationship similarly to what I have experienced with BMW of Warwick in Rhode Island with my 2004 M3. It is very hard to find a dealership with who you can trust your car completely with. I feel Tom Bush MINI is one of those dealerships based on my experiences so far. Thanks to Alison and Kaidden for making my experience trouble free! Keep up the awesome work!!!👍🏽 For those on the fence whether or not to bring their Mini in for service, I say do it. I feel the work that was performed was to the standards I expect for my cars and their follow-up have been outstanding. They come with my highest recommendation. 👍🏽

I have been working with Alison Arbuckle who has been my

I have been working with Alison Arbuckle who has been my service advisor from day one when I brought my 2017 John Cooper Works Mini in for service. My initial service was, let's just say, a really huge work order with a lot of work getting done. Kaidden was the technician assigned to work on my Mini and I have been so pleased with the quality of his work that I have specifically requested that Kaidden is the only technician to work on my JCW going forward. My recent work order, which was also work intensive, required a new passenger door and paint to match the Melting Silver factory paint on my JCW and the work performed has been very satisfactory with very few minor items needing to be followed up on. Alison has always kept me up to date on work being done to my Mini and have been very easy to work with. My overall experience dealing with Tom Bush MINI have been a very positive one and I am hoping will continue to develop into a wonderful relationship similarly to what I have experienced with BMW of Warwick in Rhode Island with my 2004 M3. It is very hard to find a dealership with who you can trust your car completely with. I feel Tom Bush MINI is one of those dealerships based on my experiences so far. Thanks to Alison and Kaidden for making my experience trouble free! Keep up the awesome work!!!👍🏽 For those on the fence whether or not to bring their Mini in for service, I say do it. I feel the work that was performed was to the standards I expect for my cars and their follow-up have been outstanding. They come with my highest recommendation. 👍🏽

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Charlie, we're delighted to hear about your positive experiences with Alison and Kaidden at Tom Bush MINI! It's fantastic that our team has earned your trust and delivered quality service for your Mini. Thank you for the high recommendation, we look forward to continuing this great relationship!

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I just had my car inspected for an upcoming trip and as

I just had my car inspected for an upcoming trip and as usual Tom Bush MINI did a great job! Forrest was very accommodating and kept me informed of what was going on with my car. He pointed out a couple things that will need attention in the not too distant future. I highly recommend Forrest and Tom Bush MINI.

I just had my car inspected for an upcoming trip and as

I just had my car inspected for an upcoming trip and as usual Tom Bush MINI did a great job! Forrest was very accommodating and kept me informed of what was going on with my car. He pointed out a couple things that will need attention in the not too distant future. I highly recommend Forrest and Tom Bush MINI.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to hear that Forrest provided such accommodating service during your visit at Tom Bush MINI. Thank you for recommending us and trusting our team with your car's inspection! Safe travels on your upcoming trip!

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Our experience at Tom Bush was as pleasurable and

Our experience at Tom Bush was as pleasurable and professional as any experience we have ever had. We’ve purchased 4 cars in 11 years and if it weren’t for Todd Thompson we would never drive 2 hours from Tallahassee to purchase our cars. We love Mini Cooper, Todd Thompson and Tom Bush

Our experience at Tom Bush was as pleasurable and

Our experience at Tom Bush was as pleasurable and professional as any experience we have ever had. We’ve purchased 4 cars in 11 years and if it weren’t for Todd Thompson we would never drive 2 hours from Tallahassee to purchase our cars. We love Mini Cooper, Todd Thompson and Tom Bush

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gary, we're delighted to hear that Todd and the Tom Bush MINI team made your experience worth the drive from Tallahassee! Thank you for being such a loyal customer over the years. Enjoy your Mini Cooper adventures!

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Excellent service and I had a great salesman with my most

Excellent service and I had a great salesman with my most recent purchase. Todd was friendly, knowledgeable and provided me with answers to all my questions. I couldn’t be happier with my experience.

Excellent service and I had a great salesman with my most

Excellent service and I had a great salesman with my most recent purchase. Todd was friendly, knowledgeable and provided me with answers to all my questions. I couldn’t be happier with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jaimie, we're delighted to hear that Todd and the Tom Bush MINI team provided you with excellent service. Thanks for sharing your positive experience! Enjoy your new purchase!

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Just completed the purchase of a 2025 JCW 2 Door Hardtop

Just completed the purchase of a 2025 JCW 2 Door Hardtop Mini Cooper. My salesman was Daniel and he was excellent. Daniel explained clearly all options, trim levels, and layout of the car. From placing the custom order through delivery on 22 March 2025, Daniel stayed in touch to keep me updated on vehicle production and shipping timelines. The entire process was easy. Recommend highly Tom Bush Mini and Daniel as your sales associate.

Just completed the purchase of a 2025 JCW 2 Door Hardtop

Just completed the purchase of a 2025 JCW 2 Door Hardtop Mini Cooper. My salesman was Daniel and he was excellent. Daniel explained clearly all options, trim levels, and layout of the car. From placing the custom order through delivery on 22 March 2025, Daniel stayed in touch to keep me updated on vehicle production and shipping timelines. The entire process was easy. Recommend highly Tom Bush Mini and Daniel as your sales associate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tom, we're delighted to hear that Daniel provided such excellent service throughout your purchase at Tom Bush MINI. Thank you for recommending us and sharing your positive experience! Enjoy every moment with your new 2025 JCW Mini Cooper!

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