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Reviews
Excellent experience having recall parts replaced! Very fast service, friendly staff, communicative, and the valet service was superior.
Excellent experience having recall parts replaced! Very fast service, friendly staff, communicative, and the valet service was superior.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The staff is excellent but I don’t agree with the way the repairs were handled on my truck. New parts should have been installed ! But they said that Ford wouldn’t allow it.
The staff is excellent but I don’t agree with the way the repairs were handled on my truck. New parts should have been installed ! But they said that Ford wouldn’t allow it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (865) 693-7611.
Great customer service Very professional and knowledgeable Kenny and Chris were outstanding Will always return
Great customer service Very professional and knowledgeable Kenny and Chris were outstanding Will always return
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Everything went well with appointment! Completely satisfied with service. Was advised during process to keep me informed
Everything went well with appointment! Completely satisfied with service. Was advised during process to keep me informed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Red and the GM were very accommodating, we had some issues but they were resolved swiftly and satisfactory!!
Red and the GM were very accommodating, we had some issues but they were resolved swiftly and satisfactory!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
My experience with them was very good and transparent. Traded my old vehicle in and got a new one easily enough
My experience with them was very good and transparent. Traded my old vehicle in and got a new one easily enough
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I can not conceivably possibly ever fathom the unimaginable thought of giving a bad review
I can not conceivably possibly ever fathom the unimaginable thought of giving a bad review
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
After reviewing my bill and parts cost on line .The price charged for my parts was beyond high, compared to Ford MSRP listings for Ford OEM parts, I’m not talking about wholesale .
After reviewing my bill and parts cost on line .The price charged for my parts was beyond high, compared to Ford MSRP listings for Ford OEM parts, I’m not talking about wholesale .
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (865) 693-7611 when you have a chance. Thank you, and we look forward to hearing from you.
Andy and Nick White really took care of me. I really appreciate the care and effort that they put into helping me.
Andy and Nick White really took care of me. I really appreciate the care and effort that they put into helping me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Friendly and professional service. My vehicle was taken in immediately and I was finiahwd and checked out quickly. They were thorough with my vehicle’s service and inspection.
Friendly and professional service. My vehicle was taken in immediately and I was finiahwd and checked out quickly. They were thorough with my vehicle’s service and inspection.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.