Reviews
Great service! Always friendly & courteous.
Great service, friendly staff. Took the time to review the repairs and explain what they found. Jeff is always a pleasure to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great customer service
Vehicle there for inspection. Done when promised and clean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Prompt service
Had Outback in to Faulkner for minor service and dealership was courteous and prompt. The facility is and spotless and staff is very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fantastic experience with legacy software recall
EPB Software recall and update for 2015 Subaru Legacy handled quickly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer Service & facilities are Excellent
Very impressed with our whole experience from walking thru their doors for the 1st time to purchasing a car. Have to admit their goofy TV ads had always been a turn off to us but happy we decided to try it anyway.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
recent service, 2010 Subaru Outback,
Arrived early for a on-line scheduled appointment. The staff explained that for the service I was requesting, I could use the express service. They explained how that service works and i'm sure i'll be using it in the future. All work was explained carefully and completed quickly. This was a great experience
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
State inspection
Customer service rep outstanding, shoto? Would recommend to anyone. Terry
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
TimelyService
I love my Subaru Forester! Faulkner Subaru sent me frequent reminders that I was due for service, but I just couldn't part with it for even an hour! When I did make an appointment online, my service was performed in less than an hour, with very friendly service and sales people.. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
First subaru
It was my first subaru purchase and they made it easy and fun! I highly recommend this dealer to any one that wants to have a good no hassle experience. I definitely would purchase again and look forward to having them service my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chris, congratulations on your first Subaru. We strive to create a relaxing environment where customers can truly find the right match based on preference and budget. Thank you for the positive review!
Excellent service - every time
Every time I come in for service the staff is incredibly friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the feedback, Chantelle. We're glad that you've been well taken care of at Faulkner Subaru!
