Faulkner Volkswagen

Bought a car from out of state, these people are fantastic. They told me to call them anytime and I did they weren't even working at the time, made buying this car very pleasant. I would purchase from them again, they went out of their wsy@

These people are fantastic, help out alot! If you need anything they are here to help you! Bought from out of state and did whatever they could to make it go smoothly! I would buy from them again!

The car buying experience was made easy and I love my 2027 Atlas!! I will definitely recommend friends and family that are in the market for a new car

Best part great sales staff! Great selection in the lot. Great finish with the finance department! Great thank you to Sean & Louise for a great day at Faulkner Volkswagen, Mechanicsburg Pa.

Great experience with Faulkner. Disappointed my Atlas had a problem. Excellent service and communication throughout the process. They had my car for awhile about 2 weeks. Was hoping to a car wash out of the deal but nope. That was the only thing.

A pleasant experience. Friendly, helpful people welcome you. The waiting area was clean and very accommodating. The wait time was very reasonable. Would definitely recommend Faulkner Volkswagen.

Excellent, courteous service. They put real emphasis on customer satisfaction. That goes for the service department and sales alike

My Service Advisor Clay and my technician excelled in doing my PA State Inspection, Oil/Filter Change, and giving my #Pink Beetle a complimentary car cash. Clay also complimented me about how I am taking care of Pinkie. They were so cheerful. Also, Faulkner VW Dealership has a well stocked snack area, clean restrooms, etc. I purchased my 2017 #Pink Beetle at this dealership as soon as it arrived at the dealership the end of October 2026. I recommend Faulkner VW with absolutely no reservations. Thanks so much for taking great care of Pinkie and treating me with utmost consideration. Betty

The sales department is fantastic. But the service department here will nickel and dime you. They are not thorough in their inspections and will replace recalled parts with the same recalled parts…. And then when those break out of warranty you have to replace them on your own dime. I sold them back my paid off vehicle and got a new one else where after the 3rd time this happened. The service managers will say they will call you back and never do. When I went to pick up my car the last time before I sold it I called in and said I would be there after 5 but before closing at 7. The tech said no problem I will leave the keys with the lady at the checkout desk. Guess what happened when I got there? My keys were infact not left with the lady at the checkout desk. The lady at checkout couldn’t get a hold of the tech to ask him where they were so I ended up having to walk the lot and asked a mechanic in the shop to locate them for me. They really don’t do anything for a good customer experience… I never will buy a VW, or a Faulkner for that matter, again.

Great sales team, very easy to work with, polite and not pushy. Would highly recommend.