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Harold Ford Inc.

(233 reviews)
Visit Harold Ford Inc.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (260) 624-0208 (260) 624-0208
Used (260) 624-0214 (260) 624-0214
Service (260) 624-0170 (260) 624-0170

Reviews

(233 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harold Ford Inc. from DealerRater.

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Very pleased dealing with Harold Ford Rich did a great...

Very pleased dealing with Harold Ford Rich did a great job finding a vehicle that please my wife and I would recommend Harold Ford to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The dealership wasn't too bad but the salesman is someone...

The dealership wasn't too bad but the salesman is someone I'd never deal with again. I was supposed to have a remote start and heated seats installed from an outside source. The remote start was installed but not the heated seat. When I told the salesman this and that I didn't want that same person installing it after I got no directions as to how the remote start worked he got pretty crappy with me so I never did get the heated seat.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Did great job in helping get a truck just like I wanted...

Did great job in helping get a truck just like I wanted went above and beyond the extra mile even excellent service and great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Everyone at Harold Ford was very friendly and the service...

Everyone at Harold Ford was very friendly and the service was excellent. When we get ready for another vehicle we will definitely choose Harold Ford again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

salesman Chris was great, showed me everything on the...

salesman Chris was great, showed me everything on the computer & answered all my questions. However the title person didn’t apply for over 2 weeks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

awesome experience. got the ride i like .happy with how...

awesome experience. got the ride i like .happy with how I was treated .. would definitely go back there if I'm out shopping for another car .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

After driving around the lot for a few days I called on a...

After driving around the lot for a few days I called on a few vehicles and talk to Jose he gave me the information I needed within 24 hours that was a great service ! It helped me research and get the vehicle right for me ! I am very pleased at the moment and Hope to count on Harold Ford/Chevy for my future needs .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I enjoyed the experience with the sales people and I am...

I enjoyed the experience with the sales people and I am looking forward to doing my business with Harold Ford: it was a good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Although the service department was not able to repair my...

Although the service department was not able to repair my truck a part was ordered and they apologized for the delay . They washed the truck and were very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very easy to do business with on our 2nd purchase at the...

Very easy to do business with on our 2nd purchase at the dealership Prices are very competitive for the area and surrounding cities. Will do business with again. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.