Reviews
Fantastic customer service! The staff was professional and a pleasure to work with. Would highly recommend!
Fantastic customer service! The staff was professional and a pleasure to work with. Would highly recommend!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great place they do great job I'm glad there my local Ford dealer thank u
Great place they do great job I'm glad there my local Ford dealer thank u
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I took my Explorer in for an oil change. I was told the control arm on left side needed to be replaced and a boot on the right side needed replaced. Took vehicle back they replaced the boot said control arm was ok. vehicle has never driven right since day one, was told the boot was the cause, I did not believe that. Vehicle still has the same problem. This a 2023 Explorer with 17,000 miles on it.
I took my Explorer in for an oil change. I was told the control arm on left side needed to be replaced and a boot on the right side needed replaced. Took vehicle back they replaced the boot said control arm was ok. vehicle has never driven right since day one, was told the boot was the cause, I did not believe that. Vehicle still has the same problem. This a 2023 Explorer with 17,000 miles on it.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent customer service. I made an appointment and they were ontime to their appointment times.
Excellent customer service. I made an appointment and they were ontime to their appointment times.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Supper easy, no hassle. Spent 20 min in the dealership and drove away. They had everything ready for me to sign and walk away.
Supper easy, no hassle. Spent 20 min in the dealership and drove away. They had everything ready for me to sign and walk away.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone is friendly and we trust these people. We have been a customer for a long time.
Everyone is friendly and we trust these people. We have been a customer for a long time.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Talked on phone haven't went there I'm in Columbus,will check with you when going that way
Talked on phone haven't went there I'm in Columbus,will check with you when going that way
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
The staff was professional, and friendly. Got me in and out, rather quickly. Would highly recommend.
The staff was professional, and friendly. Got me in and out, rather quickly. Would highly recommend.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ok, expected better. Had a code that came up I wanted checked out, made dealer aware of it when I scheduled. Then I was told they couldn’t do anything about it since they didn’t know. Same for a recall, maybe reach out to someone before the scheduled service to let them know what to expect.
Ok, expected better. Had a code that came up I wanted checked out, made dealer aware of it when I scheduled. Then I was told they couldn’t do anything about it since they didn’t know. Same for a recall, maybe reach out to someone before the scheduled service to let them know what to expect.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Was great to work with from start to finish on purchase of new truck. Would purchase again
Was great to work with from start to finish on purchase of new truck. Would purchase again
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car