Venice Toyota

Every time was extremely good perfect excellent good, finance, sales managers time all good th

I had an appt for 0945 for 5,000 miles tire rotate, I added on an oil change, and had noted during the time of making the appt that a sound was coming from rear window. Service asst manager told me it would be 1 hour 30 minutes wait. So, at 1130 I went to check status and was told NONE of the service was completed or even started. I could not wait any longer and decided to leave. Time is money. Their excuse was they had a lot of appointment and it’s “in season”. It’s not my fault they over booked themselves. Sadly, I don’t think this location is managed well. Not looking forward to my return to have these services done for a brand new vehicle that just hit 5,000 miles. If you wouldn’t let it happy to you or your family member, you shouldn’t let it happen to a customer.

Smooth, Profesional and reliable process. Customer service 10 out 10. Thank you Marcel for making everything clear.

My customer service representative, Bruce, is always very thorough and explains the necessary repairs and all of my options

My wife and I were on vacation when the air conditioning went out. We found Venice Toyota and they were able to get our vehicle in to check out the problem and fix it the same day. We are not in the market for a new vehicle but if you are, go see the people at Venice Toyota. They will make it a great experience for you. Thank you Venice Toyota.

Good service on time good coffee got all my questions answered. I would rate this dealership high

Professional staff, great prices! It couldn’t have been any easier to purchase a vehicle. They went out of their way and gave me a great deal on a new Tundra. They even delivered it over 60 miles directly to my front door.

Friendly and quick. Comfortable waiting area. No donuts? No car wash? Coffee was hot tho.

Moved to Venice recently first time for service on my 14 year old Avalon. A pleasant experience, 1.5 hours for oil change and rotate tires. The intake clerk (Nicole) was very nice and answered some questions I had. I’ll be back!

Always a pleasure to have my Tacoma serviced @ Venice Toyota. Everyone is courteous and helpful.